The Royal Berkshire
Patient Pathway Manager (CAT 1 ENT, Maxillofacial & Plastic Surgery)
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Band 6 Patient Pathway Manager (CAT Team 1 - ENT, Maxillofacial & Plastic Surgery)
Shift Patterns:
- Monday - Friday between 07:45 - 17:00
Cross-County Cover:
- Townlands Hospital, Henley on Thames
- Royal Berkshire Hospital, Reading
Role Description:
The Patient Pathway Manager supports the Directorate Senior Management Team in the operational management of services, ensuring the delivery of high-quality, patient-centred care.
Key Responsibilities:
- Staff management and operational experience are essential due to the responsibility for managing teams, maintaining service delivery, overseeing patient pathways, and ensuring national performance standards and operational targets are achieved.
- Operates autonomously, leading the day-to-day management of patient pathways, overseeing administrative processes, monitoring performance targets, and escalating risks that may impact service delivery.
- Responsible for implementing standard operating procedures, supporting service improvements, and contributing to strategic planning.
- Provides direct line management to staff, including workforce planning, rota management, annual leave, sickness absence, recruitment, appraisals, mandatory training, and staff development.
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Role Importance:
This leadership role is essential in maintaining effective service delivery, achieving performance standards, supporting staff well-being, and ensuring patients receive timely and safe care throughout their pathway.
Location:
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
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About the Trust:
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Trust Values:
Our Trust "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be.
Contact Information:
For further details / informal visits contact:
Name: Melissa Davies
Job Title: Service Manager
Email Address: melissa.davies@royalberkshire.nhs.uk
Telephone Number: 01183227139
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