ICON San Antonio
Patient Recruitment Associate I
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ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
This role is with Accellacare, part of ICON's clinical research network, where you’ll play a key role in transforming the clinical trial experience for patients and sponsors alike. Our global site network is designed with one goal in mind: to deliver better access, greater efficiency, and improved outcomes in clinical research.
Role Overview
As a Patient Recruitment Associate I at ICON, you will support the planning and execution of patient recruitment and retention activities for clinical trials. You will work with internal teams and sites to help drive awareness and interest among potential participants.
Position Details
- Type: Temporary (6 months)
- Location: Warwickshire
- Work Model: Office based with flex (3 days at the clinic)
Key Responsibilities
- Supporting the implementation of patient recruitment strategies, tactics, and materials under the guidance of senior team members.
- Assisting with the coordination of site-level outreach activities, including tracking recruitment tools, materials, and local initiatives.
- Maintaining recruitment trackers and reports, ensuring data is accurate and up to date for study teams and stakeholders.
- Helping manage patient and site-facing communication channels, such as helplines, email, or digital platforms, in line with guidance.
- Collaborating with internal teams to gather information on recruitment performance and contribute to basic analysis of trends.
- Supporting documentation, filing, and quality checks for recruitment-related materials to maintain audit readiness.
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Required Qualifications and Experience
- Bachelor's degree in life sciences, marketing, communications, or a related field, or equivalent experience.
- Initial experience in clinical research, patient services, marketing, or a customer-focused role is preferred.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and timelines.
- Good written and verbal communication skills, with a patient-centric and service-oriented mindset.
- Comfort working with spreadsheets, trackers, and standard office software.
- Willingness to learn about patient recruitment practices, clinical trials, and regulatory considerations.
What ICON Can Offer You
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
Benefits
Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
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Visit our careers site to read more about the benefits ICON offers.
Inclusion and Belonging
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
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