Patient Safety Improvement Facilitator

Patient Safety Improvement Facilitator

We are seeking a friendly, motivated Patient Safety Improvement Facilitator to join our Patient Safety Team.

The Patient Safety team sits within the Corporate Directorate of Nursing and Quality. The team is required to set the strategic direction for patient safety, to deliver on reactive and proactive aspects of patient safety improvement work and to deliver education and training to enable and support front line staff to keep patients and staff safer.

Job Purpose

The job purpose for the Patient Safety Improvement Facilitator is to support in the delivery and embedding of a culture of continuous learning and quality improvement within the Trust. They will lead on the day-to-day delivery and development of the key workstreams to ensure service improvements and the key objectives of the patient safety strategy.

Key Responsibilities

• Utilise systems thinking, human factors understanding, and just culture principles to address safety incidents to maximise the learning and supporting services to embed the identified safety improvements.
• Act with integrity and be professionally responsible and accountable for own workload and develop good working relationships with clinical and operational staff.
• Support the development of systems and processes to enable oversight of themes and trends from quality data and to work with staff and partners to seek opportunities that will improve safety and implement programmes that deliver effective and sustainable change.
• Facilitate after-action reviews (AAR’s) ensuring the correct involvement and that attendees are prepared and supported.
• Communicate highly complex, sensitive, and distressing information effectively to a range of stakeholders including patients, families, carers, and staff whilst ensuring compassion, empathy, and support are demonstrated throughout.
• Support organisational resilience to react promptly to adverse events (safety-I approach) and promote learning continuously and meaningfully from everyday work (safety-II approach).
• Participate in the development of key transformational programmes, strategies, and priorities clearly outlining milestones, risks, and outcome measures, working closely with stakeholders.