Sandwell & West Birmingham NHS Trust
Patient Safety Investigator
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Job Description: Patient Safety Investigator
The Patient Safety Incident Response Framework (PSIRF) has now been implemented within Sandwell and West Birmingham Hospitals NHS Trust (SWBH) for two years and our Patient Safety Investigators play a key role in the continued embedding and development of our processes. We are looking to recruit an enthusiastic individual with a passion for improving the safety and experience of Our Patients, People and Population to join our team and help us continue to learn and improve.
About the Role
As a Patient Safety Investigator within the Corporate Patient Safety Team, you will work closely with the Clinical Divisions to promote a culture of openness and learning from good practice and areas that may need some improvement. You will lead on a range of incident investigations looking at systems and processes using the SEIPS tools and support clinical staff to understand and use a range of learning tools including swarm huddles, After Action Review, and Multidisciplinary Team reviews.
Supported by the Quality Improvement team, you will be part of a team to recommend and implement improvements across the Trust, working across a wide range of teams. You will also engage with patients and their families to understand their perspective as part of your investigations, ensuring their experience is at the centre of all improvements made. We want someone to embody our Trust values of Ambition, Respect, and Compassion whilst delivering our Strategy: Our Patients, Our People, Our Population.
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Key Responsibilities
- Work closely with clinical divisions, across a wide range of specialties and clinical grades.
- Adapt your communication style to engage in discussion with team members, showing empathy and compassion during difficult conversations.
- Demonstrate effective verbal and written/digital skills to provide appropriate assurance and updates.
- Analyze data in various formats to horizon scan and anticipate any issues.
- Create and deliver learning materials in various formats to your local areas.
- Engage in research for patient benefit and support the development of policies.
Requirements
- Natural curiosity and a desire to delve into systems and processes to understand how things may need to be improved.
- Ability to engage with patients and families and demonstrate empathy and compassion.
About Sandwell and West Birmingham NHS Trust (SWB)
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
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Our Values
- Ambition: We strive to improve.
- Respect: We value our diverse community.
- Compassion: We care for our patients and each other.
Our Purpose
Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
Working at SWB
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Contact Information
For further details or informal visits, contact:
- Name: Sally Arnold-Jones
- Job Title: Associate Director of Quality Governance
- Email Address: sally.arnold-jones2@nhs.net
- Telephone Number: 07977 148 075
Dr. Stef Cormack
- Telephone Number: 07977 704796
- Email Address: stef.cormack@nhs.net
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