Leeds Teaching Hospitals NHS Trust
Patient Service Co-Ordinator - Elective Orthopaedics
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Job Description
For questions about this job, contact:
Name: John Green
Position: Business Manager
Email: john.green33@nhs.net
Phone number: 01133924374
Shortlisting Date: 21/08/2026
Interview Date: 28/08/2026
Job Summary
An exciting opportunity has arisen to join the Elective Orthopaedic Team at Chapel Allerton Hospital. The post-holder will provide a high-quality administrative and patient pathway service across Elective Orthopaedics, supporting the delivery of safe, efficient and patient-centred care.
Working closely with clinical and operational teams, you will coordinate inpatient pathways, support MDT processes, maintain accurate patient records and information systems, monitor service activity, and help ensure patients progress smoothly through their care journey. You will also support service improvement initiatives, ensure compliance with Trust policies, and provide supervision and support to administrative staff where required.
This is a varied and rewarding role requiring excellent organisational, communication and problem-solving skills, with the ability to prioritise competing demands in a busy hospital environment.
Why You Should Join Our Team
Elective Orthopaedics Hub is a large, dynamic and supportive department delivering specialist services to patients across the region. Our administrative teams are friendly, collaborative and committed to living The Leeds Way values of being patient-centred, fair, collaborative, accountable and empowered. You will be joining a team where your contribution is valued and where you will work alongside experienced colleagues who are keen to support and develop one another.
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What You Will Bring To The Role
We are looking for an organised, proactive, and patient-focused individual who can thrive in a busy healthcare environment. You will bring:
- Experience coordinating complex administrative processes and patient pathways.
- Excellent organisational skills with the ability to prioritise competing demands and meet deadlines.
- Strong communication skills and the ability to work effectively with patients, clinicians, managers, and external organisations.
- Experience maintaining accurate records and using electronic patient administration systems and databases.
- The ability to monitor activity, identify issues, and escalate concerns appropriately to support service delivery.
- Experience supporting multidisciplinary teams and working collaboratively across professional boundaries.
- A commitment to delivering excellent customer service and resolving complex enquiries professionally and sensitively.
- The ability to supervise, support and develop administrative staff, promoting a positive team culture.
- Strong attention to detail and a commitment to data quality, confidentiality, and information governance standards.
- A flexible and proactive approach, with a focus on continuous improvement and delivering high-quality patient care.
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This role is ideal for someone who enjoys working at the heart of a busy specialist service and wants to make a real difference to the patient experience.
About Leeds Teaching Hospital NHS Trust
Our Trust Values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are…
- Responsible
- Open and Honest
- One Team
- Kind
Our Trust Priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our Priorities
- People
- Improvement and Innovation
- Partnerships
- Outcomes
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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