Northern Lincolnshire and Goole NHS Foundation Trust
Patient Services Supervisor
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About the Role
We are looking for someone to provide a welcoming, professional, and courteous service, based predominately in Patient Services.
Responsibilities
Post holders will be required to support in various administrative areas including Health Records, Ward Clerks, Subject Access Request, and other key administrative areas throughout Patient Services.
- Liaise effectively with colleagues and other departments within the hospital in a professional and pleasant manner
- Ensure the confidentiality of information and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott guidelines, and other Trust Policies and Procedures
Key Responsibilities
The post holder will be responsible for supporting in the delivery of the day-to-day management and operations of several neighboring Patient Services Departmental areas, including Health Records, Ward Clerks, and Subject Access Request.
- Work with the relevant Service Managers to ensure compliance with local/national policies and procedures and relevant legislation
- Provide assurance that compliance and standards are maintained, and service is delivered effectively within specified/agreed timescales
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Skills and Requirements
- Responsible for a variety of administration and manual tasks
- Good and positive communication skills
- Ability to adapt to change
- Capability to confidently support and lead both a large team and work independently
About the Humber Health Partnership
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
- Made up of two Trusts: Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH)
- Committed to delivering world-class hospital and community services for the 1.65 million people we serve
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Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG, and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery, and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled, and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership, and our community.
Contact Information
For further details / informal visits, contact:
- Name: Sarah Daly
- Job Title: Assistant Service Manager
- Email Address: sarah.daly4@nhs.net
- Telephone Number: 03033 302154
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