Nationwide
Payment Strategy Specialist
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Role Description
As part of the Payments Strategy & Insight team, you’ll play a key role in shaping the future of Payments by turning data, market intelligence and industry knowledge into clear, practical strategic direction. You’ll use curiosity, sound judgement and a strong understanding of the Society Blueprint to identify what matters most, connecting performance insight with customer needs, regulatory change, technology developments and wider market trends.
You’ll be responsible for developing high-quality insight that helps Payments and senior stakeholders make informed decisions. This includes supporting the development and refresh of the Payments Strategy, identifying opportunities and risks, and translating complex information into clear recommendations that can be acted on. You’ll look across internal performance, external developments and emerging themes to build a rounded view of where Payments is today, where it needs to go next and what choices will help deliver better outcomes for members and the Society.
A core part of the role will be creating clear, engaging outputs that bring insight to life. You’ll produce reporting, papers, presentations and executive-ready materials that explain performance, highlight priorities and set out recommended actions for senior leadership, Executive and Board-level audiences. Your work will need to be accurate, well-structured and easy to understand, helping colleagues move quickly from analysis to decision-making.
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You’ll also challenge how Payments uses data, reporting and insight, looking for ways to make outputs sharper, more consistent and more impactful. Using tools such as Power BI, Excel and PowerPoint, you’ll analyse and visualise information in a way that supports better conversations and stronger strategic choices. Alongside this, you’ll build effective relationships across Payments and the wider organisation, gathering input, testing assumptions and sharing insight in a way that builds confidence and alignment.
Success in this role will come from combining analytical rigour with strong communication and delivery discipline. You’ll be expected to manage assigned work to a high standard, meet agreed deadlines and take ownership of outputs from initial thinking through to final delivery. Above all, you’ll help turn insight into action, supporting Payments to anticipate change, make better decisions and deliver outcomes that are aligned to the Society’s priorities.
We are happy to consider flexible working approaches to help you perform at your best.
This is a 12-month secondment opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
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For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here [https://eur03.safelinks.protection.outlook.com/?url=https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you&data=05|02|Samantha.Graham@nationwide-jobs.co.uk|c3d3225d77e54ab5a92008dedc2cceff|18ed93f5e4704996b0ef9554af985d50|0|0|639190282163461695|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=PC5Y9xpYWimDrh3FYkvbMMF87I34nF17ytwWljcifjI=&reserved=0].
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
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