About The Role

Play a key role in ensuring the smooth and accurate flow of payments. You'll be responsible for processing transactions from buyers and to vendors with precision and efficiency, while delivering exceptional customer service every step of the way.

What You’ll Be Doing

• Facilitate and process incoming payments from customers via electronic funds transfer and funding partners, ensuring accurate allocation to customer accounts.
• Monitor company bank accounts for incoming telegraphic transfers and ensure prompt reconciliation.
• Maintain accurate and timely data entry into the AIMS system to support smooth business operations.
• Oversee post-sale invoicing processes, including the generation and distribution of sundry invoices, ensuring accuracy and prompt payment collection.
• Close auction sales efficiently once all invoicing activities are completed.
• Manage delivery logistics by adding requests to invoices, preparing necessary documentation, and authorising dispatch once payments are received.
• Administer vehicle storage charges, generate relevant sundry invoices, handle related customer queries, and release vehicles upon payment.
• Proactively manage outstanding vehicle and sundry debt by following up with customers via phone or email, resolving queries to ensure timely payment.
• Ensure end-of-sale payment transactions are accurately balanced and reconciled.
• Prepare and process vendor payments in a timely and accurate manner, including management of the finance clearance process.
• Deliver excellent customer service by responding to enquiries and resolving issues both in person and via telephone, escalating only when necessary and in line with Manheim’s customer service standards.
• Complete required reports with clear explanations for any variances or discrepancies identified.
• Support the auction process and wider business by performing general administrative tasks and any ad hoc duties as required.

What We’re Looking For

• Exceptional attention to detail, ensuring accuracy in all tasks and transactions
• Strong administrative skills, with the ability to manage multiple responsibilities efficiently
• Confidence working within structured regulations and procedures, maintaining compliance at all times
• Excellent customer service and interpersonal skills, with a friendly and professional approach
• Effective communication skills, both written and verbal, for dealing with a variety of stakeholders
• Strong organisational skills, with the ability to prioritise workload and meet tight deadlines
• Flexibility and adaptability, with a positive attitude toward change and continuous improvement

We’re Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference?

Apply now and drive your career forward with one of the automotive industry’s most trusted names.