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Payments & Credit Control Manager - £50,000pa, ASHDOWN GROUP
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A well-established home services group with a portfolio of trusted household brands is seeking a Payments & Credit Control Manager to join the business.
Please note, this role will be fully office-based at the organisation's office in the Lambeth area of South London, with excellent transport links.
Role Overview
As the Payments & Credit Control Manager, you will play a key role within a small, collaborative finance team, overseeing franchisee payments and leading the credit control function. Reporting to the Financial Controller, you will manage one direct report and be responsible for ensuring accurate payment processing, effective credit control and strong financial controls across the business.
Key Responsibilities
- Managing franchisee payment queries
- Reviewing and validating high-volume timesheets
- Ensuring accurate settlement processing
- Investigating billing queries and applying authorised deductions
- Maintaining strong controls through daily bank reconciliations, supporting documentation and accurate audit trails
- Overseeing accounts receivable and cash collection activity
- Managing outsourced debt management
- Providing accurate reporting to Finance and Operational teams
- Identifying opportunities to improve processes
- Supporting system changes
- Maintaining effective working relationships with internal stakeholders and franchisees
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Requirements
The ideal candidate will have:
- Demonstrable experience within a semi-senior finance role with strong credit control exposure, ideally within a high-volume transactional environment
- Experience reviewing financial transactions
- Excellent attention to detail
- Strong analytical and problem-solving skills
- Experience working with franchise networks, field-based workforces or similar operational environments would be advantageous
- Experience using Microsoft Dynamics 365 Finance & Operations
- Advanced Excel skills
- Strong organisational abilities
- The confidence to support and develop team members
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What We Offer
The successful candidate will enjoy working within a hands-on finance environment, be comfortable managing competing priorities and take ownership of processes while supporting continuous improvement across the finance function.
- Salary: up to £50,000 per annum
- Benefits: 23 days annual leave plus bank holidays, birthday day off, life assurance, pension scheme and an on-site gym
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