JPMorgan Chase & Co.
Payments-Digital & Design-FX Product Manager-Vice President-LONDON
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Product Manager, Digital & Design Access Team
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Digital & Design Access team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job Responsibilities
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Develops an FX product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Plays a critical role in incident response; facilitates Product communication deliverable during production outages
- Demonstrates superior judgment to mitigate risk; fosters an environment where risk/control issues are escalated and creative solutions are identified
- Understands risk and contributes to an effective and efficient control environment
- Instills a security first mindset through coaching and mentorship. Identifies and encourages areas for growth and improvement throughout the team
- Communicates effectively and builds a shared understanding
- Invests in relationships and improves collaboration with a "one team" mentality
- Recognizes successes and takes action on opportunities for improvement
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Required Qualifications, Capabilities, and Skills
- Experience in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Understanding of systems development methodologies and ability to manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end to end process
- Knowledge of FX electronic banking products and systems
- Self-starter who thrives in a fast-paced, collaborative, and cross-functional environment
- Excessive attention to detail and ability to work independently
- Critical thinker with strong problem-solving skills
- Strong relationship management skills with the ability to quickly build trust and rapport
- Excellent organizational, multitasking, and prioritizing skills
- Exceptional written, presentation, and verbal communication skills
Preferred Qualifications, Capabilities, and Skills
- Demonstrated prior experience working in a highly matrixed, complex organization and FX businesses
- Ability to communicate across multiple teams with influencing and relationship skills
- Ability to manage and deliver large-scale solutions globally
- Knowledge of FX, payments, risk, and security
- Flexibility to adapt plans for change realities
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About J.P. Morgan
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About J.P. Morgan’s Commercial & Investment Bank
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.
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