Oak View Group
Payments Operations Assistant
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Oak View Group is reinventing the way the world comes together.
Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.
Role Purpose
About The Role
We're looking for a Payments Operations Assistant to help us keep supplier and employee payments accurate, controlled, and compliant. You'll be right at the heart of our payment operations — running payment cycles, posting and reconciling bank transactions, and processing manual payments — all while upholding the financial controls and audit standards that keep the business running smoothly.
What You'll Be Doing
Payment Run Management
- Prepare scheduled supplier payment runs within Coupa
- Review payment proposals for accuracy and completeness before submission
- Ensure all required approvals are obtained before submitting to your Supervisor
- Follow payment calendars and cut-off times
Manual & Urgent Payments
- Process manual and ad hoc payments in line with company controls
- Validate supporting documentation and approvals before submission
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Bank Postings & Cash Accounting
- Post and reconcile bank transactions related to supplier and employee payments
- Investigate payment rejections or returned funds, escalating where needed
- Support month-end bank reconciliation processes
Employee Expenses & Credit Cards
- Process employee expense reimbursements in line with policy, using Concur
- Prepare and reconcile corporate credit card payments via Concur and NetSuite
- Identify discrepancies or policy breaches and escalate as needed
System Reconciliation & Controls
- Assist in reconciling payment transactions between Coupa and NetSuite
- Maintain clear audit trails for all processed payments
- Escalate unresolved system discrepancies
Controls & Compliance
- Adhere to payment controls and fraud prevention procedures
- Support audit reviews as required
- Escalate any control breaches or suspicious activity to your Supervisor
Who We're Looking For
- Someone detail-oriented and comfortable working with financial systems and controls
- Experience with payment processing, bank reconciliations, or accounts payable is a plus
- Familiarity with Coupa, NetSuite, and/or Concur is advantageous
- A proactive communicator who knows when to escalate issues
- Strong organisational skills and the ability to work to deadlines and cut-off times
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Good to Know
- Please note this role is hybrid, 3 days in the office, 2 from home
- Salary range from 32,000 - 35,000
- This role works closely with the Payments Operations Supervisor and wider finance team
- You'll be handling sensitive financial data, so a strong sense of integrity and confidentiality is essential
- Systems used day-to-day: Coupa, NetSuite, Concur
Our Inclusion Commitments
OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.
Wherever you come from, wherever you are going, we’d love to hear from you.
If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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