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Payroll Administrator Apprentice
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Confident with numbers? Keen to begin a career in payroll or HR? You will develop valuable knowledge of payroll, pensions, employee benefits, and HR admin.
This is a great opportunity to learn from experienced colleagues, complete a structured apprenticeship programme, and build the foundations for a rewarding career.
Wage
£24,784.50 a year
Minimum wage rates (opens in new tab)
Training course
Payroll administrator (level 3)
Hours
Monday to Friday 8.30am to 5pm with 1 hour for lunch
37 hours 30 minutes a week
Start date
Monday 12 October 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Payroll Administrator Apprentice, you’ll support the team with a broad range of payroll and HR activities, such as:
- Support in the preparation and administration of the monthly payroll process.
- Enter and maintain employee information accurately within payroll and HR systems.
- Support with employee changes, including starters, leavers, promotions, and salary updates.
- Check payroll information for accuracy before payroll is finalised.
- Maintain payroll records and documentation.
- Support time and attendance administration and reporting.
- Respond to payroll and HR queries from colleagues and managers.
- Escalate more complex queries to the appropriate team member.
- Help communicate payroll processes and important deadlines.
- Assist with pension schemes, auto-enrolment, employee benefits, and payroll deductions.
- Produce routine reports and spreadsheets.
- Support payroll reconciliations, data analysis, audits, and compliance checks.
- Help identify opportunities to improve processes and ways of working.
- Contribute to payroll and HR projects when required.
You’ll also complete the requirements of your apprenticeship, attend training sessions, and apply what you learn in the workplace. As your knowledge grows, you’ll develop an understanding of payroll processes, relevant legislation, and industry best practice.
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Where you'll work
61-63 London Road
Redhill
RH1 1QA
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SMART TRAINING AND RECRUITMENT LIMITED
Training course
Payroll administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Gather, analyse, and process payroll data and information
- Resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- Deal with complaints, following processes, and escalating complex situations
- Meet client or customer needs in line with service level agreements
- Provide customer service using agreed systems and processes, taking ownership for work, applying agreed processes for checking
- Adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees, and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- Select appropriate media for communication etc., recognising the advantages and risks related to each method
- Escalate concerns relating to deadlines in a timely manner, suggesting solutions
- Use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email, and letters, communicating and engaging professionally, accurately, and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- Develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- Use computerised payroll software and spreadsheet packages such as MS Excel
- Use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
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Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
Training and support for this Level 3 Payroll Apprenticeship qualification will be provided by our specialist training provider, Smart Training & Recruitment Ltd.
Essential qualifications
- GCSE in:
- English (grade C/4)
- maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
About this employer
Stellantis Financial Services offers a range of vehicle finance solutions.
We work closely with the Stellantis automotive brands to ensure our products are suited to our customers' needs. We help our customers choose a finance agreement that is tailored to them and their personal financial circumstances.
https://www.stellantisfinancialservices.co.uk (opens in new tab)
Company benefits
- Private medical insurance
- Digital GP service
- Free on-site parking + EV charging point
- Occupational pension and annual bonus schemes
- Eye test and glasses vouchers
- Employee, family & friends discounts
- Car ownership scheme
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Build a foundation for future opportunities such as Payroll administrator, HR Administrator, Reward Assistant, or Payroll Specialist.
Ask a question
The contact for this apprenticeship is:
SMART TRAINING AND RECRUITMENT LIMITED
The reference code for this apprenticeship is VAC2000052669.
Apply now
Closes in 11 days (Friday 25 September 2026 at 11:59pm)
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