Brabo
Payroll and HRIS Specialist - Plymouth, MA
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Payroll and HRIS Specialist
Location: Plymouth, MA
About the Role
The Payroll and HRIS Specialist serves as a frontline operator and problem-solver for Brabo’s client base, owning the day-to-day execution of payroll and HRIS functions within the Paylocity platform. This role is not just transactional—it is client-facing, fast-paced, and requires strong judgment, adaptability, and accountability.
You will support a diverse portfolio of clients across industries including healthcare, hospitality, construction, nonprofits, and professional services. Success in this role means balancing high-volume, deadline-driven payroll processing with real-time client support and system optimization.
This position is ideal for someone who thrives in a service environment, is highly tech-savvy, and wants to grow into advanced HRIS, implementation, or HR Business Partner work over time.
About Brabo
Brabo is a payroll, benefits, and HR consulting firm headquartered in Plymouth, MA, supporting small to mid-sized businesses across the U.S. We help our clients scale by combining technology, structure, and human support.
We operate in a high-accountability, high-growth environment and live by our core values: Quality. Partnership. Communication. Accountability. Growth.
Our team is collaborative, fast-moving, and solution-oriented. We are building a group of professionals who can operate independently, think critically, and deliver results in a client-driven environment.
Key Responsibilities
Payroll Execution & Ownership
- Process and submit weekly, biweekly, and off-cycle payrolls with accuracy and timeliness
- Own payroll deadlines across multiple clients, ensuring compliance and consistency
- Troubleshoot payroll discrepancies, tax issues, and funding concerns proactively
- Support final pay calculations, PTO payouts, and earnings adjustments
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Client Support & Relationship Management
- Serve as a primary point of contact for assigned clients via Salesforce, Slack, and email
- Manage a high volume of client inquiries with professionalism, urgency, and clarity
- Build strong working relationships with clients by providing reliable, solution-focused support
- Translate technical system functionality into practical guidance for clients
Payroll Platform Expertise
- Act as a functional expert across Paylocity modules, including:
- Payroll & Tax
- Time & Attendance
- Onboarding & ATS
- Benefits & Open Enrollment
- Performance & LMS
- Expense Management
- Communities & Employee Engagement tools
- Configure and troubleshoot system setup (earnings, deductions, PTO, workflows, etc.)
- Support reporting needs using Custom Report Writer and dashboards
- Assist with integrations (401k, GL, benefits carriers, etc.)
Compliance & Issue Resolution
- Partner with agencies and vendors to resolve tax notices and discrepancies
- Ensure payroll and HR processes align with federal, state, and local regulations
- Support clients with audits, reporting, and compliance-related inquiries
Operations & Process Improvement
- Adapt daily priorities to balance recurring payroll deadlines with ad hoc client needs
- Identify inefficiencies and recommend process improvements
- Participate in internal training, 1:1s, and team collaboration
- Contribute to documentation, SOPs, and knowledge-sharing across the team
- Support implementations or special projects as needed
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What Success Looks Like
- Payrolls are processed accurately, on time, and with minimal rework
- Clients feel supported, informed, and confident in the platform
- You can manage multiple clients and competing priorities independently
- You proactively identify issues and bring solutions—not just problems
- You grow into a trusted resource internally and externally
Qualifications
- 2+ years of experience in payroll, HRIS, or client service environment
- Hands-on experience with Paylocity (or similar HRIS/payroll platform required)
- Strong technical aptitude and comfort navigating multiple systems simultaneously
- Experience managing client relationships or high-volume service requests
- Excellent communication skills (written and verbal)
- Highly organized with the ability to prioritize and adapt quickly
- Proficiency in Microsoft Office (Excel strongly preferred)
Preferred:
- FPC or CPP certification (or working toward certification)
- Experience with integrations, reporting, or system configuration
Work Environment
- Hybrid schedule (in-office Tues–Thurs; remote Mon/Fri)
- High-volume, deadline-driven environment (especially mid-week payroll cycles)
- Collaborative team with strong expectations around accountability and communication
Why This Role at Brabo
This is not a siloed payroll role. You will gain exposure to:
- Multiple industries and client scenarios
- Full-suite HRIS functionality within Paylocity
- Real-time problem-solving and consulting
- A clear growth path into HRIS, implementation, or HRBP roles
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