Flintham Mackenzie
Payroll and Office Administrator
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Location: Chiswick, London Job Type: Full-time Salary Range: £28,000 - £30,500 (Depending on experience) Working Pattern: Office-based
About the Role
We are looking for a Payroll & Office Administrator to join our growing accountancy practice. This is a varied role, covering Payroll and Office Administration responsibilities, making it ideal for someone who is organised, detail-oriented and enjoys working across both payroll and general office responsibilities. The successful candidate will be part of the day-to-day payroll functions while also supporting the smooth running of the office and providing administrative support to the wider team.
Key responsibilities
Payroll
- Process and submit payrolls for clients, accurately and on time.
- Manage starters, leavers, salary changes and other payroll amendments.
- Have working knowledge of statutory payments, including SSP, SMP and other relevant payments.
- Maintain accurate payroll records and employee information.
- Deal with payroll queries from clients and employees professionally and promptly.
- Ensure payroll processes comply with current HMRC legislation and regulations.
- Have basic knowledge of CIS filing requirements.
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Office Administration
- Provide general administrative support to the practice and management team.
- Maintain a consistent office presence to act as the first point of contact for visiting clients.
- Manage incoming calls, emails and general enquiries.
- Maintain and organise client and office records.
- Assist with client onboarding and maintaining client information.
- Prepare documents, letters, reports and other correspondence.
- Coordinate meetings, appointments and internal administrative tasks.
- Support the team with Companies House, HMRC and other routine administrative matters where required.
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About you
We are looking for someone who is:
- Experienced in payroll processing and payroll administration.
- Highly organised with excellent attention to detail.
- Comfortable handling confidential and sensitive information.
- Able to manage multiple deadlines and prioritise effectively.
- Confident communicating with clients and colleagues.
- Proficient in Microsoft Office, particularly Excel and Outlook.
- Comfortable learning and using accounting/payroll software.
- Reliable, proactive and able to work independently.
- A team player with a professional and positive attitude.
Desirable Experience
- Previous experience working within an accountancy practice.
- Experience using BrightPay or similar payroll software.
- Knowledge of HMRC payroll procedures and RTI submissions.
- Experience dealing directly with clients.
- Previous office administration experience.
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