Royal Mail
Payroll Data Administrator - Pay Services
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Job reference 340629
Payroll Data Administrator - Pay Services
Starting salary £25,758 plus bonus up to £300 per quarter
25 days’ annual leave plus bank holidays, and a company pension scheme with highly competitive employer contribution rates
Contract: Full time, fixed-term 12 months
Location: Royal Mail, Pond Street, Sheffield S98 6HR – hybrid working with 4 days in the office and 1 day working remotely
At Royal Mail, we’re proud to deliver essential services to communities across the UK. Behind this is a dedicated team ensuring our people are paid accurately and on time.
As a Payroll Data Administrator, you’ll be part of a team of over 100 colleagues responsible for maintaining and managing employee records and payroll information across one of the UK’s largest workforces.
About The Role
You will be working within a team responsible for the payroll data management and maintenance of several company pension schemes. In this role, you will be responsible for ensuring payroll pension processes are delivered accurately on time, and in full compliance with auto-enrolment legislation, scheme rules, and statutory requirements.
What You'll Be Doing
- Managing payroll pension data across multiple pension schemes.
- Ensuring compliance with auto-enrolment legislation and contractual scheme requirements.
- Processing employee pension transactions, including:
- Opt-ins and opt-outs
- Additional Voluntary Contributions (AVCs)
- Pension enrolments and amendments
- Preparing and uploading pension data files to pension providers.
- Reconciling large volumes of member data between payroll and pension systems, covering over 100,000 members.
- Analysing complex datasets to identify trends, discrepancies, and opportunities for improvement.
- Applying robust checks and controls to maintain payroll accuracy and minimise risk.
- Supporting the delivery of weekly and monthly payroll and pension deadlines.
- Working collaboratively with colleagues, contributing to team meetings, and sharing best practice.
- Taking ownership of your own development while supporting the wider team.
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Royal Mail operate a large weekly (70k) and monthly (50k) payroll. You will support the wider delivery of Payroll processes accurately to internal and external stakeholders, highlighting opportunities to improve processes and enhance efficiency. You’ll respond to queries with a professional, customer-first approach, identifying and escalating service issues promptly.
What We’re Looking For
We're looking for a detail-focused and proactive individual with experience of pensionable pay and pension contributions processed through payroll.
You will be able to demonstrate:
- Experience working within a payroll environment.
- An understanding of auto-enrolment requirements.
- Strong attention to detail and a high level of accuracy.
- Excellent numerical and analytical skills.
- The ability to prioritise workloads and work effectively to deadlines.
- Strong interpersonal skills and the ability to work collaboratively with colleagues and stakeholders.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and a customer-focused approach.
- The ability to manage multiple priorities in a fast-paced environment.
- A proactive mindset, with a focus on continuous improvement and service excellence.
- Good working knowledge of Microsoft Excel.
It would also be advantageous if you have:
- Experience of payroll administration involving pension deductions and pensionable pay.
- Knowledge of pension legislation and associated payroll processes.
If you have payroll experience and are looking to develop your career within a supportive and professional team, we'd love to hear from you.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Supportive and generous company sick pay
- Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
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Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Wednesday 19th August. Please note, this advert may close early if the appropriate number of applications has been reached.
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