London Borough of Tower Hamlets
Payroll Manager
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Lead a high performing Payroll Service. Drive transformation and resilience. Make a difference.
We are recruiting for a Payroll Team Manager to join our Finance (Improvements, Systems and Transactions) Service.
Are you an experienced Payroll Manager with local government experience and looking for your next challenge?
Do you thrive in a fast-paced environment where accuracy, innovation, and customer service matter? Are you passionate about using technology to improve processes, developing people, and building resilient teams?
If so, we would love to hear from you.
At Tower Hamlets, we are looking for an exceptional Payroll Manager to lead our payroll service where you'll have the opportunity to shape the future of payroll delivery for one of London’s most diverse and dynamic local authorities.
Why Join Us?
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🏢 Award Winning Workplace Work from our amazing award-winning Town Hall, one of London's most impressive civic workplaces.
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🚉 Excellent Transport Links Step out of the station, cross the road to our offices. We are exceptionally well connected by Underground, DLR, Elizabeth Line, Overground, and National Rail services.
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🏡 Hybrid Working We offer a flexible hybrid working model. (Two days in the office).
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🌟 Be Part of Something Bigger Report to our Head of Service for Strategic Finance (Improvements, Systems and Transactions). We are at the forefront of culture change, good governance, and delivering value for money to the taxpayer.
We're looking for someone who:
- Has significant experience managing high-volume payroll operations in a local government setting.
- Brings strong technical payroll expertise and knowledge of payroll legislation.
- Has a genuine passion for continuous improvement and service excellence.
- Embraces technology and digital solutions to improve efficiency and control.
- Can build resilience within teams through effective succession planning, training, and knowledge sharing.
- Enjoys working collaboratively with a wide range of stakeholders and partners.
About You
You will have:
- Extensive experience running complex, high-volume payroll services.
- Experience leading and motivating teams through change.
- Strong knowledge of payroll systems and technology.
- Excellent stakeholder management and communication skills.
- A track record of delivering efficiencies, service improvements, and measurable outcomes.
- A passion for developing talented people and building high-performing, resilient teams.
- The ability to work with accuracy and attention to detail under critical payroll deadlines.
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Our benefits
- Competitive salary £64,812 to £68,265
- Local Government Pension Scheme membership.
- Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.
- Flexible and agile working to support work–life balance.
- Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
- Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.
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