Commercial Services Group
Payroll Officer
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Location: Kings Hill / Hybrid
Salary/package: £27,500 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
Connect2Kent are looking for a Payroll Officer to join our busy payroll team, playing a key role in delivering accurate and timely weekly payments for our temporary workforce. Working across multiple payrolls and managing your own payrolls from start to finish, you'll thrive in a fast-paced environment where attention to detail, organisation and strong communication skills are essential. If you enjoy working to deadlines, managing competing priorities and delivering a high-quality service, we'd love to hear from you.
Who we are
Connect2Kent is part of Commercial Services Group, providing recruitment and workforce solutions to Kent County Council. As part of CSG, we deliver high-quality, flexible recruitment services that support public sector organisations with their workforce needs, ensuring efficiency, compliance and exceptional service delivery.
Why this role matters
The successful candidate will play a key role in ensuring all workers and suppliers are paid accurately, on time and in line with legislation, contracts and internal processes. This is a varied position within a high-volume payroll function, where you'll manage payrolls from start to finish, resolve issues proactively and work closely with colleagues across the business to deliver an excellent payroll service.
What you’ll be doing
- Managing weekly payroll processes to ensure accurate and timely payments.
- Managing your allocated payrolls from start to finish each week.
- Overseeing data imports from CRM into the Pay & Bill system and resolving exceptions.
- Reviewing warnings and errors to ensure compliance with processes and procedures.
- Completing end-to-end payroll tasks including payslips, reconciliations and pension uploads.
- Processing high volumes of holiday requests from temporary workers.
- Responding to payroll queries from managers, workers and suppliers promptly and professionally.
- Building strong working relationships with internal teams and external partners.
- Working closely with colleagues across payroll, recruitment and finance to resolve queries and maintain payroll accurate.
- Prioritising multiple tasks and deadlines within a busy payroll operation.
- Supporting improvements to reporting, processes and controls.
- Carrying out ad hoc duties as required by the Payroll Manager or Senior Payroll Officer.
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What we’re looking for
- Previous experience working in a fast-paced environment.
- Experience processing weekly payrolls would be beneficial.
- Experience processing weekly, temporary worker or contractor payrolls would be beneficial.
- Strong Microsoft Excel skills are desirable.
- Excellent communication, interpersonal and relationship-building skills.
- The ability to multitask effectively and manage competing priorities.
- A proactive approach with the ability to learn new processes quickly.
- Strong attention to detail and commitment to accuracy.
- The ability to analyse complex data and escalate issues appropriately.
- Ability to plan and prioritise workloads to meet challenging deadlines.
What you’ll get in return
- Salary of £27,500 per annum
- 25 days annual leave, increasing with length of service
- Birthday Day Off
- Life assurance cover (4x salary)
- Pension scheme with 4% employer contribution
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
- Volunteer days and access to a comprehensive wellbeing programme
- Tailored development support with real opportunities to progress
- Access to Learning & Development opportunities via our CSG Academy
- Hybrid working, Monday and Wednesday in Kings Hill
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Why CSG?
CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.
We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.
As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.
As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
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