Bath & North East Somerset Council
Pensions Administration Apprentice
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At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
The Avon Pension Fund currently has exciting opportunities for motivated individuals to join us as part of our apprenticeship scheme.
About The Avon Pension Fund
The Avon Pension Fund administers the Local Government Pension Scheme (LGPS) for over 130,000 members across more than 450 employers in the local area. Employers include local unitary councils, universities, academies, town and parish councils, housing associations and charities. The fund is worth over £5 billion and is one of the largest local authority pension funds in the UK. More information can be found at.
About The Apprenticeship
Are you looking to start a rewarding career in pensions administration? This is an exciting opportunity to work towards a Level 3 Pensions Administration Apprenticeship while gaining valuable hands-on experience across the Operational Teams at Avon Pension Fund.
As a Pensions Administration Apprentice, you will receive support and training to develop your knowledge, skills and confidence in a friendly and professional office environment. You will work alongside experienced colleagues and play an important role in delivering pension services to members, employers and other stakeholders.
What You'll Learn And Do
As part of your apprenticeship, you will:
- Learn how to support the administration of the Local Government Pension Scheme (LGPS), including organising and processing pension-related information.
- Develop an understanding of the different stages of pension administration and how various teams work together to deliver high-quality services.
- Learn how to investigate and resolve data queries, working with employers and colleagues to ensure pension records are accurate and up to date.
- Assist with responding to general and technical queries from members, employers and payroll teams.
- Learn to deal with queries from individuals and organisations about pension benefits and payments, including how to process changes to payment information.
- Learn to allocate and scan incoming post to administration system.
- Help organise and prioritise workloads to meet deadlines and service standards.
- Participate in team meetings.
- Gain an understanding of pension regulations and learn how to undertake basic pension benefit calculations.
- Carry out general administrative duties, including filing, photocopying and supporting colleagues across the wider team.
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This apprenticeship offers an excellent opportunity to earn while you learn and build a successful career within a professional and supportive team.
Requirements And Skills
- Educated to A Level or equivalent.
- Commitment to completing apprenticeship qualification and to continuous learning.
- Ability to demonstrate strong numeracy skills.
- Able to work independently and in a team.
- The successful candidate must, by the start of the employment, have permission to work in the UK.
Successful Candidates Will Benefit From
- Level 3 Pension Administration Apprenticeship.
- Office based in the award winning Civic Centre in Keynsham.
- IT equipment.
- Excellent pension scheme - Membership of the Local Government Pension Scheme.
- 26 days annual leave, rising to 31 days after 5 years’ service.
- Comprehensive induction training.
- Ongoing on the job training, development and support.
- Excellent opportunities for job progression.
- Volunteering opportunities.
- Staff social club and events.
- Employee assistance programme.
- Staff benefits and offers.
- The opportunity to develop valuable administrative, customer service, communication and problem-solving skills.
- Support and mentoring from experienced pension professionals.
- A strong foundation for a long-term career in pensions, financial services or public sector administration.
What is an apprenticeship?
Apprenticeships are a great way to start your career. They give you the opportunity to learn and train while working alongside experienced staff to give you job-specific skills. You will undertake an apprenticeship qualification with a mentor or supervisor in the workplace to support you.
In addition, you will have access to training opportunities provided by the council eg customer care, personal development, IT training, plus regular 121 support to help you develop your skills, abilities and interests.
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Job Description
If you are interested in the position and require more information after reading the job description, or just want to chat through the role and what is involved, please contact:
- Issabell Chitson (01225) 395270 or email
- Lindsey Harris (01225) 395268 or email
Interview Date
No Agencies Please.
Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
About Bath And North East Somerset Council.
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to
At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at
We are a Disability Confident Employer find out more at
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
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