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Pensions Administration Apprentice (36401)
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The Pensions Administration Apprentice
The Pensions Administration Apprentice will be providing pension administration services to clients in line with established procedures and control frameworks, while undertaking a structured learning programme in a friendly and supportive environment.
What you’ll be doing:
- Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
- Maintaining membership records on the administration system
- Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
- Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
- Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
- Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
- Collating periodical client information/reports
- Contributing to scheme event activities or projects
- Developing technical competency by attending technical briefings, understanding benefit structures and using formal scheme documentation
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What we are looking for:
- Educated to A Level or equivalent
- Ability to demonstrate strong numeracy skills
- Commitment to completing an apprenticeship qualification
- The successful candidate must, by the start of employment, have permission to work in the UK
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How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team.
You will then have the opportunity to find out:
- More about this vacancy and any others you are suitable for
- Any training you need to complete
- What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
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