Royal Mail
Pensions Administrator
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Job reference 342598
Pensions Administrator
Location: Royal Mail, Pond Street, Sheffield, S98 6HR – hybrid working with 1 day remote and 4 days in-office
Starting salary: £25,758
Plus:
- £300 per quarter bonus potential
- 25 days annual leave, plus bank holidays days, rising with service
- Access to the UK’s only CDC scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost your savings, and a guaranteed retirement lump sum*
At Royal Mail, our people are at the heart of everything we do. Due to an internal promotion, we have an exciting opportunity for someone who enjoys working with data and solving problems.
Our pension schemes support thousands of current and former employees, and we're looking for an experienced Administrator to join our Pensions Data Management team. You'll develop specialist knowledge in pension data management while supporting automation, service improvements, and continuous improvement.
About The Role
In this role, you will:
- Prepare, validate, and reconcile pension member and payroll data received through pension interfaces and other sources.
- Investigate data discrepancies, resolve exceptions, and ensure issues are corrected accurately and promptly.
- Use Excel and other approved tools to analyse data, perform checks, and maintain accurate audit trails.
- Support automation and continuous improvement initiatives, including the use and development of Power Query solutions.
- Deliver annual pension activities and maintain compliance with Plan rules, controls, and data protection requirements.
- Work collaboratively across the team, sharing knowledge, communicating effectively with stakeholders, and continually developing your technical expertise.
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About You
We are looking for someone who has:
- Strong attention to detail with excellent numeracy skills and a passion for working with data.
- Analytical and solutions-focused, with the ability to investigate issues and reach sound conclusions.
- Proficient in Microsoft Excel and Word, including data analysis, validation, and reconciliation techniques.
- Clear and professional communicator, able to explain data issues and actions to a range of audiences.
- Organised, able to prioritise workloads, meet deadlines, and work collaboratively within a team.
- Experience in pensions, payroll, data administration, or another regulated processing environment is desirable but not essential.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.
- Supportive and generous company sick pay.
- Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays, and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
- Eligible for enrolment in NEST pension plan after 3 months service and CDC pension scheme after 12 months service.
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Next Steps
The next stage of the selection process will be an interview consisting of competency-based and role-specific questions. We plan to hold interviews w/c 21st September.
We are committed to transparency about our career opportunities and the qualities we value. To help you succeed, we provide competency interview questions in advance so you can prepare your best examples.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills, we’d love to hear from you.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: 13th September. Please note, this advert may close early if the appropriate number of applications has been reached.
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