Pensions Administrator - Annual Events & Projects

Pensions Administrator - Annual Events & Projects

Leeds | Hybrid - 2 Days On-site Per week Minimum | Permanent | Up to £38k per annum

Our client is seeking a Pensions Administration Annual Events and Projects specialist to join their team on a permanent basis. The purpose of the role is to provide quality DB pension scheme administration to customers in line with the organisation's business goals, service level agreements, and values.

You will be responsible for:

• Ensuring customer satisfaction by working in line with service levels.
• Maintaining accuracy of member/employer data and reporting.
• Ensuring the quality and quantity of your own work and that of the team.
• Efficiently managing scheme project events by following established procedures and providing knowledgeable assistance with key activities such as scheme valuations, preparation of annual benefit statements, implementation of pension increases, annual allowance assessments, group life assurance reviews, and a range of ad-hoc data validation tasks.
• Driving continuous improvement by proactively identifying opportunities to refine processes, sharing constructive feedback, and making meaningful contributions during team meetings to enhance both operational efficiency and service delivery.
• Fostering effective cross-team collaboration by working closely with colleagues from other departments when required, promoting a cohesive and supportive working environment that enables the business to achieve its strategic objectives.