West Midlands Pension Fund
Pensions Apprentice
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Level 3 Pensions Apprentice
£25,134.00
Full Time (Hybrid)
Contract: 22 Month Fixed Term
Do you have good organisational, communication and technical skills and are looking to develop in the pension industry? Are you looking to work for one of the largest pension funds in the UK? We may have the role for you!
About WMPF
WMPF is one of the UK’s largest pension funds providing local authority pension benefits for employees across the West Midlands. We manage and administer the pension interests of over 330,000 scheme members, 800+ employers and currently have over £21 billion in assets under management.
We are recruiting for a Pensions Apprentice to join our continually growing Service area. Our brand-new offices are based at the i9 building in Wolverhampton and is an excellent location for transport links by car, bus, train and tram.
What the day will look like
Responsibilities include:
- Present a customer friendly, positive and professional image of the Fund to customer, with the aim of satisfying enquiries with a single contact.
- To process and validate all amendments to a member’s record as a result of changes in employment and personal circumstances.
- To deal with a range of correspondence from Scheme members. Respond to all enquiries in a positive and professional manner and process them in accordance with the Funds procedures.
About you
This Pensions Apprentice role would be ideal for a motivated and detail-oriented individual who is keen to develop their skills within a corporate environment.
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Why choose the West Midlands Pension Fund?
- You will also receive a generous holiday entitlement (starting with 26 days a year plus bank holidays). We usually work two days a week in the office and three from home.
- We have a modern office environment that offers a relaxed working atmosphere with study and breakout areas, meeting rooms and kitchens with free tea and coffee making facilities. There are also cloakrooms, bike stores, showers and lockers available.
- Other benefits whilst working for the fund include the employee awards scheme and on-the-job development where you will be provided with comprehensive study support for professional exams, formal education & structured training and the potential to advance within a growing organisation.
- Working at the fund is a great way to start or develop your career and will give you the opportunity to explore, question and collaborate. You will build your skills and knowledge but also a network where everyone is here to help support you learn and develop in a place where you can thrive both professionally and personally making a shared impact.
- We are delighted to have been accredited PASA, Investors in People, customer service excellence and we have Bronze Organisational Membership with the British Dyslexia Association and are working towards their Smart Award, which further underlines our commitment to diversity and inclusion.
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How we support our colleagues
- In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance. You also have 24-hour access to an employee assistance programme.
- As a new employee of our Operations team, you will receive a robust interactive 8-week induction plan providing you the opportunity to engage with key stakeholders across the fund. You will also be enrolled onto a range of professional training courses including an introduction to the LGPS and team building to encourage collaborative working, allowing you to thrive in your new role.
Please note: if you already have previous qualifications in a similar area, please contact the People Development and Experience Team on the email below to check you are eligible to apply.
This opportunity will allow the apprentice to further develop their knowledge, skills and behaviours in this area and be a part of a fantastic team. You will be supported by experienced staff who can assist you with your work and study to give you the experience to apply for other roles within the Council. You will also be trained to use various IT systems that support the efficient delivery of our services.
If you would like to discuss this apprenticeship or require more information about the role then please E: WMPFRecruitment@wolverhampton.gov.uk or PDE.Team@wolverhampton.gov.uk
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