Brightwell
Pensions Payroll Administrator

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Join Our Team as a Pensions Payroll Administrator
Location
Chesterfield, Derbyshire
Are you passionate about finance, Payroll and delivering excellent service? Would you like to join a growing, award-winning business that offers a supportive and collaborative working environment? If so, we'd love to hear from you.
Due to continued growth, we are looking for a Pensions Payroll Administrator to join our Finance team.
The Role
The Pension Payroll Administrator ensures that a professional and efficient administration payroll service is provided to members of Brightwell’s administration clients and does so in accordance with our client’s service contracts and agreed administrative procedures.
What you’ll do
- Process members’ pension benefits based on their entitlements under the rules of the pension scheme and legislation.
- Update relevant pension administration databases and systems.
- Communicate pension payment information to members, both verbally and in writing, and to resolve member’s queries.
- Maintain systems to ensure accuracy of information and the corresponding correct pension payments.
- Document work processes and provide assistance to the other members of the Pension Administration teams.
- Provide and assist with “on-job” training to the Team, as required.
- Assist with one-off projects.
- Advise and liaise with external organisations/clients on pension adjustments, payments and communications.
- Undertake work in different teams within Pension Administration according to business need.
- Undertake specific additional roles, dependent upon the team on which they are working.
- Other duties, as required.
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Why you're a good match
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This role would suit someone with:
- Strong information technology experience.
- Strong customer care skills with the ability to communicate / interact at all levels within the organisation and external to the organisation.
- Strong diagnostic, analytical and process skills.
- Ability to work under pressure and a positive and professional attitude.
- Strong IT and Microsoft Office skills.
- Strong interpersonal and communicational skills.
- The ability to work to deadlines and manage workload appropriately.
Desirable knowledge, skills & experience
- Experience within Pensions / and or Payroll Administration or analysis.
- Experience in pension software products, e.g. Profund or other Pension administration platforms.
- Strong Maths and English GCSE or equivalent qualification.
Why Brightwell?


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As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:
- Annual performance bonus of up to 7%.
- 25 days holiday (increasing to 30 with service) plus bank holidays.
- A pension with 15-17% employer contributions (depending on age).
- 8 x salary Life Insurance.
- Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave).
- Free health assessments.
- Health cash plan.
- Professional study support.
- Employee Assistance Programme and free Wellhub wellness network platform access.
- Free parking.
Building an inclusive work environment
Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.
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