People Administrator

As a trusted HR generalist, the People Administrator will provide advice and guidance across a broad range of people matters while ensuring the effective administration of key people processes and activities. This includes supporting recruitment and onboarding, employee and volunteer engagement, learning and development, performance management, wellbeing, employee relations, reward, and payroll.

Key Accountabilities

• Provide a professional and responsive HR service to managers, employees and volunteers across the museum.
• Act as the first point of contact for day-to-day people queries, providing advice and guidance on policies, procedures, and employment-related matters, escalating more complex issues when required.
• Assist in the monthly payroll process.
• Support managers throughout the employee lifecycle, including recruitment, onboarding, probation management, performance discussions, development, and offboarding.
• Coordinate recruitment activities, including setting up vacancies, managing candidate communication, onboarding, and supporting pre-employment checks.
• Administer the onboarding process for new employees and volunteers, ensuring all documentation, systems, and induction activities are completed.
• Maintain accurate employee and volunteer records.
• Support the administration of employee relations matters, including preparing letters, arranging meetings, maintaining records, and taking accurate notes where required.
• Provide pastoral support and guidance to apprentices across the museum.
• Coordinate work experience placements, including communicating with students, schools, and internal departments.
• Maintain accurate training records.