Recovery Focus
People Administrator
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People Administrator
Location: Bowburn, Durham
Salary: £25,877.80 - £30,868.31
Contract type / hours: Permanent, 37 Hours
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About The Role
We’re looking for a People Administrator to join our dedicated People & Culture team. This role is central to ensuring smooth, efficient, and high-quality administrative support across the employee lifecycle. From onboarding new starters to maintaining accurate employee records, you’ll help ensure our people operations run seamlessly.
You’ll play a key part in maintaining compliance with employment legislation and data protection standards while delivering excellent service to our employees and managers. This is a hybrid role, with a requirement to work from our head office at least two days per week.
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What You'll Do:
- Support onboarding processes for new starters, collecting required documentation and updating our People Information System (PIS).
- Prepare and issue employment documentation such as contracts and contract variation letters.
- Manage leaver administration, including exit confirmations and system access deactivation.
- Maintain accurate and compliant employee records in line with data protection legislation.
- Input, update, and report on people data, producing standard reports (e.g., headcount, turnover, absence).
- Support compliance checks including right-to-work, references, and DBS verifications.
- Act as a first point of contact for people-related queries, providing clear and professional support.
- Assist with people projects, engagement events, and continuous improvement initiatives.
- Contribute to fostering a culture of Kindness, Honesty, and Respect across the organisation.
To Succeed In The Role You Will Need:
- Strong administrative skills with excellent attention to detail and accuracy.
- Experience using HR or People Information Systems (PIS) and handling confidential information securely.
- A good understanding of data protection (GDPR) and basic employment practices.
- Confidence in communicating with employees and managers at all levels.
- The ability to prioritise and manage multiple tasks in a fast-paced environment.
- A proactive, organised, and supportive approach to teamwork.
- A genuine commitment to our organisational values of Kindness, Honesty, and Respect.
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What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-08-31
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