Nuffield Health
People Administrator
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People Administrator – HR General Administration and Processing Team
Epsom Support Centre | Hybrid Working | Permanent | Full Time
Competitive Salary, depending on experience
37.5 hours per week
Nuffield Health is the charity that's building a healthier nation, one day at a time. As Britain's largest not-for-profit healthcare organisation, we support people through our award-winning hospitals, fitness and wellbeing centres, and flagship community programmes. Join us as a People Administrator in our People Services team and play your part in helping us build a healthier nation.
The Opportunity
As a People Administrator, you'll be part of a busy and collaborative People Services team, managing a varied caseload of enquiries and requests from colleagues and managers across the business. As a key member of our service team, you'll investigate, respond to and resolve cases relating to all stages of the employee lifecycle, from supporting new starters as they join us to assisting colleagues as they leave, and everything in between. You'll provide efficient, accurate and customer-focused support, ensuring every interaction delivers a positive experience while meeting high standards of accuracy, confidentiality and compliance. Alongside your case management responsibilities, you'll also contribute to a range of administrative activities, team initiatives and People projects that support the effective delivery of our HR services.
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As Our People (HR) Administrator You Will:
- Manage your own workload and caseload, prioritising tasks effectively to ensure responses and resolutions are in line with service level agreements.
- Build strong relationships with colleagues, managers and stakeholders, delivering excellent customer service at every interaction.
- Maintain accurate employee records across HR, payroll and case management systems.
- Adhere to GDPR requirements, handling sensitive information with professionalism and confidentiality.
- Ensure accurate data capture and system updates to maintain data integrity and reporting accuracy.
To Succeed as a People (HR) Administrator, You Will Need:
- Previous experience in an administration role, ideally within HR, payroll or a shared services environment.
- A passion for delivering outstanding customer service.
- Strong attention to detail and a commitment to accuracy.
- Excellent organisational skills with the ability to manage competing priorities in a fast-paced environment.
- Confidence using Microsoft Office applications and experience of HR and case management systems.
- Strong written and verbal communication skills.
- A proactive, flexible and solutions-focused approach.
- The ability to remain calm and effective under pressure.
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The Benefits
In return, we offer a working environment that will help you grow your skills and experience and get the best out of life. Other benefits include 25 days’ annual holiday (increasing with service), gym membership and a range of lifestyle and financial wellbeing benefits.
Join Us and Shape Your Future
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
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