People Advisor

• Annual Salary: £31,000 - £36,500
• Hours of work: Monday – Friday, 35 hours per week
• Responsible to: Head of People Services
• Contractual Status: Permanent
• Closing Date: 12 October 2026, 17:00

Full Job Description: People Advisor

• Hours of work: Monday – Friday, 35 hours per week
• Responsible to: Head of People Services
• Contractual Status: Permanent
• Annual Salary: £31,000 - £36,500

Role Summary

As a People Advisor, you will support managers and colleagues across the WRU on a broad range of people matters, building trusted relationships and providing accurate, practical advice.

Your work will include a range of employee lifecycle activity including, recruitment, onboarding, supporting performance, attendance and investigations, employee engagement, organisational change, and offboarding.

This is a busy and varied role. You will manage several priorities at the same time, balance planned work with urgent requests and work at pace while maintaining accuracy and clear communication.

You will also use people systems and data to identify trends and improve how we work, while contributing to wider People Team projects and priorities.

We are looking for someone with strong employment law knowledge who can use sound judgement, influence managers, take ownership and know when to seek further support or escalate an issue.

Key Relationships

• Head of People Services
• People Team
• Payroll
• Managers and colleagues across the WRU Group

Key Responsibilities

• Build trusted relationships with managers and colleagues, providing clear, accurate and practical people advice.
• Coach and influence managers to handle people matters confidently, fairly and consistently, constructively challenging where needed.
• Support formal and informal people processes, including disciplinary, grievance, investigations, performance, attendance and organisational change.
• Manage a range of employee relations cases, providing advice to managers, and escalating higher risk or complex matters where appropriate.
• Manage recruitment, onboarding and offboarding activity, helping to create a positive and inclusive experience throughout the employee lifecycle.
• Prepare and amend employment contracts, letters, policies and other people documentation, and translate employment law changes into practical updates.
• Manage a busy workload with multiple and changing priorities, working at pace and under pressure while maintaining accuracy, judgement and clear communication.
• Move confidently between detailed operational work and wider organisational priorities, understanding the impact of both.
• Use people systems and data to provide accurate information, identify trends and support decision making.
• Support the design and delivery of manager guidance, briefings and training on people related topics.
• Support core People Services delivery, including payroll inputs, references, DBS activity, audit requirements and other essential administration.
• Contribute to People Team projects and continuous improvement, identifying practical ways to simplify processes and improve systems and ways of working.
• Work collaboratively across the People Team and wider organisation, taking ownership of actions and following through on agreed priorities.
• Promote fair, inclusive and consistent people practices across all areas of work

Knowledge, Skills and Experience

Essential

• Previous experience in a People Advisor, HR Advisor or similar role, providing practical advice with a good level of independence.
• Strong and up to date knowledge of UK employment law and HR good practice, with the ability to apply this confidently to day to day and more complex people matters.
• Experience supporting formal people processes, including investigations, performance, attendance and organisational change.
• Experience reviewing and amending employment contracts, policies, letters or other people documentation.
• Confidence coaching and influencing managers, including having honest and constructive conversations and challenging approaches where there may be people, legal or organisational risk.
• Experience supporting or delivering training, briefings or guidance to managers on people related topics.
• Confidence using people systems and data to produce accurate information, identify trends and support decision making.
• Strong relationship building and collaboration skills, with the ability to share information openly and work effectively with others.
• Ability to take ownership of work, follow through on commitments and use sound judgement when standards, fairness or risk need to be addressed.
• Strong organisation and prioritisation skills, with the ability to manage competing priorities at pace while maintaining quality, accuracy and attention to detail.
• CIPD Level 5 qualification, working towards this, or equivalent relevant experience.

Desirable

• Strong knowledge of, or experience working in, professional sport, events or another complex, high profile and fast moving environment.
• Understanding of the different roles, working patterns and contractual arrangements that can exist within a sporting environment.
• Experience of BambooHR, iHasco and Culture Amp or similar people systems.
• Experience supporting workforce planning or wider organisational change activity.

Other

• Attendance at other WRU locations may be required
• Ability to communicate in Welsh would be an advantage

The Perks

As a member of the WRU Group, you will have access to a range of employee benefits, including:

• Salary Sacrifice Pension (5% employee contribution, matched by WRU)
• Life assurance scheme
• WRU Group Ticket Allocation (in line with ticketing policy)
• One additional paid day off (birthday leave)
• Employee assistance programme
• Team Tactics (hybrid working arrangements)
• Free stadium parking and gym
• WRU Group store and tour discounts
• WRU Group partnership offers
• Eye Care Voucher Scheme
• Cycle to Work Scheme
• Employee discounts at selected Celtic Collection hotels, subject to availability and applicable terms

Inclusion At The WRU

The WRU Group are committed to building diverse, high-performing and engaged teams across Welsh Rugby. We are ambitious about providing a people first culture where everyone can belong, be heard and respected. We are happy to talk to you about our Crys I Bawb EDI Strategy (2024-2029) and you can also read more about our commitment in our Equality, Diversity and Inclusion Policy.

Diversity monitoring

We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve.

To continue to do this we need your help in filling out a short monitoring form.

None of the information you provide will be visible as part of your application. It will only be used anonymously to monitor the inclusivity of our selection processes.

You can select 'prefer not