Role Overview

To contribute to the overall success of the People agenda in delivering a proactive and customer-focused People & Culture service by providing effective support, guidance, and advice to managers and staff members on a wide variety of People & Culture matters, such as employee relations, policy and process, recruitment, and the delivery of key projects.

Key Responsibilities

• Provide high-quality People & Culture advice and guidance to managers, supporting the effective resolution of complex and sensitive employee relations issues.
• Advise and coach managers on the application and interpretation of People policies, procedures, and employment legislation.
• Support the implementation and embedding of People and Culture strategies and initiatives across the organisation.
• Manage and support complex employee relations cases, including disciplinary, grievance, performance, capability, and absence management matters.
• Draft People documentation, contractual amendments, and correspondence in line with employment legislation and best practice.
• Build strong working relationships with managers to understand business needs and provide appropriate People support.
• Support recruitment activity, including job descriptions, person specifications, job evaluations, and selection processes.
• Deliver People engagement activities, including new starter inductions and first-line support for People enquiries.
• Produce People data analytics and reports, maintaining confidentiality and data accuracy at all times.
• Contribute to the development and continuous improvement of HR policies, procedures, practices, and technology solutions.