Lendable
People Advisor
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About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to:
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
Role Overview
We're looking for an experienced, ambitious People Advisor to join our team.
Reporting to our Senior People Partner, you'll own key aspects of the employee lifecycle, from probation and absence through to family leave and flexible working, pairing process execution with commercially minded advice, so our managers and employees are well supported. You'll also get exposure to our international populations as we scale beyond the UK.
You'll balance hands-on advisory with exposure to strategic work happening across the People Partnering team (i.e. talent density, reward, leader development), leading high-impact initiatives.
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Key Responsibilities
- Employee Relations: Own probation and absence management, as well as supporting performance management. Provide practical advice to managers and employees, escalating more complex matters.
- Employee Lifecycle: Lead on aspects such as family leave and flexible working requests. Act as tier-2 support for anything beyond what our self-serve bot can resolve - and help us identify where that bot itself could go further.
- Wider initiatives: Support organisational change and the People agenda as we continue to scale, using AI and automation to deliver a faster, consistent experience for managers and employees.
- International Support: Support onboarding, policy and benefits for our US and MX populations as we scale internationally.
- Strategic Exposure: Proactively partner with the wider People Partnering team, seeking out hands-on exposure to strategic work.
- Insight & Optimisation: Spot patterns and feed them back into the team, flagging where policy, process, manager coaching, or systems could improve.
Qualifications
- Experience: 3-5 years experience in a HR advisory type role.
- Knowledge: Strong understanding of UK employment law and best practice (US is a plus) across the whole employee lifecycle, including experience in managing a range of ER cases.
- Advisory: Confidence engaging directly with managers and senior stakeholders - advising and challenging when needed.
- Commercial Awareness: Use good judgement to balance business and people needs.
- Autonomy: Self-driven and comfortable owning work independently, with the ability to plan and prioritise varied focuses.
- Technical Curiosity: Genuinely curious about AI and how it can be used to improve People processes — you look for ways that the team can work smarter.
- Ambition: Driven and hands-on, keen to build quickly in a high-growth environment.
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Interview Process
- Screening stage: 20 min Talent interview & 15 minute online assessment
- Hiring manager interview: 30 minutes remote
- Stakeholder interview: 30 minutes remote
- Final stage in person interviews totalling 60 minutes:
- Leadership interview with our Chief of Staff for the People team
- Case study interview with the VP of People and Hiring Manager
Life at Lendable
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
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