Surrey County Cricket Club
People and Culture Advisor (ER)
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Application Deadline: 15 October 2026
Department: People and Culture
Location: The Kia Oval
Description
The People & Culture Advisor provides professional, proactive and commercially focused HR support across the Club. The role is responsible for managing employee relations matters, providing expert advice to managers and employees, and supporting the effective delivery of People & Culture policies, processes and people initiatives.
As People and Culture Advisor you will act as a trusted advisor to managers, helping to build management capability and ensure compliance with employment legislation across both permanent and casual workforces.
Key Responsibilities
- Lead and manage employee relations cases, including disciplinary, grievance, absence, performance, capability and conduct matters.
- Support investigations, hearings and appeals, ensuring matters are managed fairly, consistently and in line with Club policies and employment legislation.
- Monitor employee relations trends and identify opportunities to proactively address recurring people issues.
- Contribute to the development of positive employee relations practices across the Club.
- Provide professional People & Culture advice and support to managers and employees across a broad range of HR matters.
- Support managers with probation reviews, performance conversations, attendance management and employee wellbeing initiatives.
- Coach and develop managers to build confidence and capability in people management.
- Build effective working relationships across the Club to promote best practice and a positive employee experience.
- Provide guidance to managers and employees on policies, procedures and people related issues.
- Assist with organisational change initiatives.
- Support the review, development and implementation of People & Culture policies, procedures and initiatives.
- Ensure compliance with employment legislation, Club policies and governance requirements.
- Support the implementation of legislative changes and HR best practice.
- Contribute to the identification and management of people-related risks across the Club.
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Skills, Knowledge & Expertise
Essential
- Proven track record of providing professional HR advice across a broad range of employee relations matters.
- Managing disciplinary, grievance, absence, performance and capability cases, including supporting managers through investigations and hearings.
- Sound understanding of UK employment legislation and HR best practice.
- Ability to build positive and effective relationships with managers and stakeholders at all levels.
- Ability to interpret and apply policies, procedures and employment legislation consistently and pragmatically.
- Knowledge of employee lifecycle processes and workforce management practices.
- Strong organisational skills with the ability to manage multiple priorities in a fast paced environment.
- Excellent communication, influencing and problem-solving skills.
- Ability to handle sensitive and confidential matters with professionalism and discretion.
Desirable Experience
- Experience within a sport, hospitality, events, entertainment or membership-based environment
- Use of HR systems, workforce management tools and people reporting platforms
- Understanding of safeguarding requirements and best practice
- Supporting casual, seasonal or flexible workforces
- CIPD Level 5 qualification or equivalent professional experience
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Job Benefits
At Surrey County Cricket Club, we are proud of the Club's values, offering a friendly working environment where we want everyone to feel like they belong. No matter which area of the business you join, you’ll find there are plenty of opportunities to learn new skills and develop a rewarding career.
We also offer a comprehensive package of benefits including private healthcare, a performance-based bonus, life assurance, a non-contributory pension scheme, an employee assistance programme, up to 28 days holidays each year, complimentary staff tickets and membership passes, a free staff restaurant and local discounts.
We are committed to building and nurturing a diverse, inclusive, and equitable community where individuals from all backgrounds feel valued, respected, and empowered. We believe that diverse teams lead to stronger ideas and better outcomes. That’s why we’re committed to building an inclusive Club that reflects a wide range of backgrounds, experiences, and perspectives. We’re keen to hear from people from all walks of life and especially encourage applications from those in underrepresented groups, your unique perspective matters to us.
Surrey County Cricket Club is committed to safeguarding and protecting the children, young people, and adults at risk that we work with. As such, all posts are subject to safer recruitment process, including the process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our Club.
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