Moonpig
People Coordinator – 12 Month FTC
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We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.
We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.
We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.
If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷
People Coordinator – 12 Month FTC | 📍 London, UK – Hybrid (1 day per week in the office) | 💰 Competitive Salary + Benefits
About the Role
We’re looking for a People Coordinator to join our People Operations team in London on a 12-month Fixed Term Contract, working hybrid with one day per week in the office.
You’ll play an important role in keeping our day-to-day People operations running smoothly, supporting colleagues throughout the employee lifecycle. From onboarding and payroll administration to HR systems, employee communications and reporting, you’ll help make sure our people processes are accurate, timely and easy to navigate.
This is a great opportunity for someone with previous HR or People Operations experience who enjoys working in a busy environment, takes pride in the details and is comfortable balancing different priorities.
An in-person assessment day will be held on the 24th of August. Please see details below!
Key Responsibilities
- Manage end-to-end employee lifecycle processes, including onboarding, internal changes and leaver administration, making sure everything is completed accurately and on time.
- Create employment documents including contracts, offer letters, employment confirmations, amendments and reference letters, as well as bulk letters when needed.
- Maintain our HR systems and internal databases, keeping employee information accurate, consistent and compliant.
- Support monthly payroll administration by preparing and validating changes, maintaining the monthly tracker and resolving employee data discrepancies ahead of payroll submission.
- Carry out regular data quality checks and support or lead data cleansing projects to keep HR systems and personnel files accurate, organised and compliant.
- Maintain digital employee files and records with a high level of confidentiality and audit readiness.
- Prepare regular People reports, trackers and datasets, as well as supporting ad hoc reporting requests across the People team.
- Be a first point of contact for People Operations queries through email, Slack and other internal channels, providing clear and timely support.
- Manage the People inbox, prioritising queries effectively and escalating issues when needed.
- Support continuous improvement across People Operations by updating templates, refining workflows and improving documentation.
- Contribute to People projects covering onboarding, systems, reporting, policy updates and operational efficiency.
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About You
- Previous experience as an HR/People Coordinator, HR Administrator or in a similar People Operations role.
- Comfortable getting up to speed quickly and working effectively in a busy, fast-paced team.
- Strong attention to detail, with an organised and accurate approach to work.
- Clear and confident written and verbal communication skills.
- Experience supporting onboarding, employment document generation and HR system updates.
- Experience supporting payroll administration or preparing monthly payroll changes.
- Proficiency with Google Workspace or Microsoft Office.
- Ability to manage multiple tasks and deadlines at the same time.
- A proactive, solutions-focused approach and willingness to take ownership.
- High standards of confidentiality and professionalism.
- Experience with HRIS platforms, such as Namely, would be beneficial.
- Experience with data cleansing or HR systems improvement projects would be helpful.
- Reporting or analytics experience, including confidence using Google Sheets or Excel, would be an advantage.
- Familiarity with Slack or similar digital communication tools would be useful.
Interview Process
We’re holding an in-person assessment day on Monday 24 August from 9am at our Moonpig office in Herbal House, London (Herbal House, 10 Back Hill, London, EC1R 5EN )
If your application is successful, a member of our Talent Acquisition team will contact you by Thursday 20 August with your allocated time slot. If you’re applying, please try to keep some availability on Monday so you can join us in person.
The assessment will include:
- 30-minute in-person interview: You’ll meet with the Hiring Manager and another member of the team to talk through your experience and learn more about the People Coordinator role and team.
- Short task: Following the interview, you’ll be asked to complete a short task in your own time.
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Offer! 🎉
Our process may vary depending on role and availability. We keep candidates informed of any changes.
What's in it for you?
We believe in empowering our team to do their best work. Enjoy:
- 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
- 💆🏽 Wellbeing First: Private healthcare (UK) and mental health support
- 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
- 📈 Career Growth: Learning allowances, coaching & development programs.
Want to know more?
Explore our full benefits package: here
Our Ways of Working:
We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
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