The Growth Company: Education & Skills
People Coordinator Apprentice
Camden Town
Posted about 22 hours ago
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About This Opportunity
The People Coordinator will provide high-quality administrative and coordination support across the people function, helping to deliver efficient and positive experiences for employees and managers.
Duties In This Role Will Include
People Administration
- Coordinate administrative processes across the employee lifecycle, including new starters, contractual changes, promotions, family leave and leavers
- Prepare offer letters, change letters and other people documentation accurately and within agreed timescales
- Maintain accurate employee records within our HR Information System (Fourth), including new starters, leavers and contractual changes
- Ensure people documentation and employee records are stored accurately, securely and in line with data protection requirements
- Support the maintenance of the People Team shared mailbox, ensuring queries are responded to or assigned to an appropriate member of the team
- Coordinate and process employee changes for payroll, ensuring information is complete and submitted within agreed deadlines
- Coordinate employment references and Right to Work documentation
- Support People Advisors with letters, meeting arrangements, note-taking and other case administration where appropriate.
Onboarding and Offboarding
- Coordinate the administrative elements of onboarding to help ensure new starters have a smooth and welcoming experience
- Liaise with managers and internal teams to ensure new starter requirements are completed before an employee’s first day
- Raise and manage IT requests for new starters, internal transfers and leavers, including equipment, user accounts and system access
- Manage the onboarding and offboarding of employees on the company Travel and Expenses system (Perk)
- Track onboarding actions and follow up with relevant stakeholders where information or actions remain outstanding
- Coordinate leaver administration, ensuring relevant systems, access and internal teams are updated in a timely manner
- Support improvements to onboarding and offboarding processes based on employee and manager feedback
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Recruitment Support
- Coordinate interviews with candidates and hiring managers
- Prepare offer documentation and support the transition from candidate to new starter
- Support recruitment campaigns, careers events and internal recruitment activity
- Produce basic recruitment reports and help monitor recruitment activity and progress
HR Systems and Reporting
- Maintain accurate employee data across people systems, ensuring records remain accurate, complete and up to date
- Support regular audits of people data and records
- Produce routine reports relating to headcount, absence, recruitment, turnover and other people measures
- Support the creation and maintenance of people trackers and dashboards
- Help identify opportunities to improve the accuracy and efficiency of people systems and processes
Employee and Manager Support
- Act as an initial point of contact for routine people queries from employees and managers
- Provide clear and helpful information in line with company policies and established People processes
- Build positive working relationships with managers, employees and internal support teams
- Maintain confidentiality and exercise sound judgement when handling employee information
People Projects
- Provide coordination and administrative support for people projects and business initiatives
- Support the implementation and communication of new people policies, processes and systems
- Support wellbeing, recognition, learning and development, and mental health initiatives
- Help coordinate people events, workshops and internal communications
- Maintain people content and resources across internal platforms, including Workvivo
- Contribute ideas to improve the employee experience
General Team Support
- Provide administrative support to the wider People Team
- Build positive working relationships across the business and act as an ambassador for the People Team
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How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
Requirements
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
- More about this vacancy and any others you are suitable for
- Any training you need to complete
- What the next steps will be
- What you should have to apply
Requirements
Essential
- GCSE A*-C/9-4 Maths and English or equivalent
Personal Qualities
Key Behaviours The Successful Candidate Will
- Take ownership of their work and follow tasks through to completion
- Work accurately and pay close attention to detail
- Communicate clearly and professionally
- Work collaboratively with colleagues across the business
- Remain curious and look for ways to improve processes
- Demonstrate discretion and maintain confidentiality
Skills
Essential
- A genuine interest in developing a career in HR
- Strong organisational skills and attention to detail
- Good written and verbal communication skills
- Confidence using Microsoft Office and learning new systems
- Ability to manage multiple tasks and meet deadlines
- A professional and approachable manner
- Willingness to ask questions, learn and act on feedback
- Ability to handle confidential information sensitively
- Good customer service skills with a passion for delivering excellent employee experiences
Desirable
- Previous experience in an administrative, customer service or coordination role
- Experience within hospitality, retail, leisure or another fast-paced environment
- An interest in understanding more about the employee experience
- Experience using databases, HR systems or Applicant Tracking Systems
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Skills
HR Administration
Onboarding
Offboarding
Recruitment Coordination
HR Information Systems
Data Protection
Payroll Coordination
Microsoft Office
Employee Relations
Report Generation
Communication Skills
Organizational Skills
Confidentiality
Customer Service
Time Management
Attention To Detail