People & Culture Co-Ordinator

This role doesn’t require an HR background. What it requires is someone who is excellent with systems, technology, and producing polished reporting and presentations, paired with strong emotional intelligence, because this person is often the first human a colleague speaks to with a People query. It works in close partnership with the People Advisor day to day (including supporting payroll, which the People Advisor owns), with a dotted line into the Senior Talent Partner for recruitment coordination, and plays an active role in culture activity led by the PX Advisor. This is a four-day-a-week in-office role.

Main Responsibilities

• Act as the first point of contact for People & Culture queries, using automation and AI-enabled workflows to resolve first-level queries at pace, and triaging second-level queries to the right team member with clear context and a suggested next step.
• Support the People Advisor with monthly payroll inputs, new starters, leavers, salary changes and benefit updates — the People Advisor owns payroll; this role provides the coordination and accuracy that keeps it running smoothly.
• Coordinate visa applications, renewals and right to work processes, maintaining an accurate tracker and flagging upcoming renewals well in advance.
• Support the full employee lifecycle administratively: onboarding, probation tracking, documentation, and offboarding.
• Act as day-to-day system administrator for the HRIS, managing user access, workflows and first-level query resolution.
• Maintain accuracy and integrity of people data across HR systems, producing clean, professionally presented reports and presentations for the CPO and wider team.
• Act as a visible culture champion, living and breathing Board Intelligence’s values day to day, and bring innovative, energising ideas to how the People function shows up for employees.
• Participate actively in employee engagement and culture activity led by the PX Advisor — socials, events, recognition moments — contributing ideas and hands-on delivery.
• Support recruitment coordination, early careers logistics and candidate experience alongside the Senior Talent Partner.

Person Specification

Required Skills and Experience

• No HR background required — what matters far more is genuine strength in system administration, technology, and producing professional-standard reporting and presentations.
• Confident and proactive user of digital tools, AI platforms and automation, comfortable being the person who makes systems work for everyone else.
• Strong emotional intelligence — this is a first point of contact role for colleagues with real, sometimes sensitive, People queries.
• Genuinely energised by culture and events, not just administering them but bringing creative ideas to how they land.
• Strong organisational skills with high attention to detail, able to manage multiple processes and deadlines without errors.
• Comfortable working from the office four days a week; this is a role built on being visibly present and available.

Benefits

We pride ourselves on our great working environment and package. Here's some of what's on offer:

• Pension scheme
• Personal performance bonus
• 26 days holiday each calendar year
• Bupa health & dental cover
• Group life assurance
• EAP
• Cycle to work scheme
• Diversity, equity and inclusion

Board Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.

If you need any reasonable adjustments at any stage of the process, please let us know and we will accommodate them.