Mitie Cleaning & Hygiene Services
People Hub Manager
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Campsfield Immigration Centre is the UK's newly refurbished, first all-electric immigration removal centre, managed on behalf of the Home Office by Mitie Care and Custody.
We are seeking a proactive and experienced individual who will be responsible for managing the administrative processes within the People Hub, ensuring that colleagues working within the centre are supported through training, rostering, and all operational Human Resource processes. They will also lead workforce planning activity, to ensure we have the right people, in the right place, at the right time.
The role holder will play an integral part in the recruitment process, coordinating assessment centres for Detention Custody Officers, in conjunction with operational managers and the training team.
The role of the People Hub Manager will report to the Senior Leadership Team and will have first line management responsibility for a small team of administration staff.
Main Duties
The job holder will be required to carry out the following responsibilities, activities, and duties.
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Manage The Transactional Activity Associated With The People Hub And The Administrative Staff Within This Area. This Includes Ensuring The Correct Processes Are Completed And Recorded Across Areas Including:
- Training / Learning & Development
- Attendance Management
- Rostering
- Payroll, including overtime and sickness payments
- Staff availability
- Work Life Balance
- HR – Entry & Exit Processes
- Probation and Mi review markings
- Apprenticeship requests
- Operational Staff Leave
- Employee Relations
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Undertake Other Management Tasks Including:
- Analyse and act on data collected by the Hub and produce any relevant reports and present these reports to Senior leaders and stakeholders to show findings.
- To organise and facilitate, regular workforce Planning and Attendance meetings ensuring all relevant information is provided and outcomes are communicated to relevant parties within an agreed timescale.
- Ensure that data entered on local and national systems is accurate and in accordance with agreed timescales.
- Collaborate with senior leaders and operational managers to align resource decisions with organisational goals priorities and budgetary requirements.
- To lead and oversee the centre's workforce planning and recruitment activities including Assessment centres and ITCs, ensuring efficient recruitment and allocation of staff to meet operational and strategic objectives.
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What we are looking for
We are looking for someone who has strong communication skills, is able to balance attention to detail with an understanding of wider operational priorities. You should have some experience that covers the employee life cycle, and resource planning along with the confidence of using Microsoft Excel and strong general IT skills.
A proactive professional and problem-solving approach combined with the ability to translate data into practical insights is essential.
It would be an advantage though not essential to have experience with rostering tools and HR processes, along with familiarity with regulated or custodial environments with line management experience.
Eligibility Criteria
For Security Clearance Purposes, All Applicants Must
- Be a British citizen, EU citizen with settled status, or hold Indefinite Leave to Remain (ILR) from a Commonwealth country.
- Have resided in the UK for at least the past three years, with limited travel outside the UK.
- Have no significant criminal record, bankruptcy history, or adverse social media activity.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Gautam at ashish.gautam@mitie.com.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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