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Workplace: White City, London + Hybrid (minimum 3 days in the office per week)
The Team
The People Team within Media & Entertainment operates at the heart of ITV’s creative and commercial engine. We partner closely with leaders and managers to deliver strategic people plans that align with our "More than TV" and overall People Strategies. Working alongside our specialised Centres of Excellence—including Talent Acquisition, Reward, Learning & Development, Occupational Health, and Diversity & Inclusion—we provide a seamless, high-quality, and comprehensive HR service that makes ITV a fantastic place to work.
The Role
We’re looking for a People Manager to join our team on a permanent basis. This role would ideally suit a candidate already in a People Advisor position or looking for their next step in their career.
If you’ve got a solid theoretical foundation and you're excited to roll up your sleeves and make a real impact this could be the perfect opportunity for you. You will support our Media & Entertainment division including our Content, News, Commercial and Marketing teams to name just a few, working closely with the People Business Partners in the implementation and delivery of strategic people plans and priorities for the division.
Key Day-to-Day Responsibilities
- Acting as a critical friend and trusted advisor to leaders and managers, providing guidance on ITV policies, processes, and diversity and inclusion (D&I) initiatives.
- Guiding line managers through everyday HR situations, including capability, performance management, probation management, grievances, and smart/flexible working.
- Managing health and wellbeing processes, including short- and long-term sickness absence, stress risk assessments, and Occupational Health referrals.
- Supporting change and organisational design (OD) initiatives, helping to deliver restructures and acting as a passionate advocate for business change.
- Ensuring policy compliance and risk management by identifying operational risks, overseeing compliance frameworks (e.g., Contracting & Compliance), and keeping up to date with legal/statutory requirements.
- Taking accountability for People data within your business areas, leveraging insights to drive informed business decisions.
- Collaborating cross-functionally with HR Operations, Services, and Centres of Excellence to deliver efficient service and continuously improve HR toolkits and processes.
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Skills You’ll Need (Minimum Criteria)
- Demonstrable HR generalist experience, preferably within a fast-paced, high-profile organisation.
- Proven experience identifying and resolving employee relations risks and issues, backed by a solid working knowledge of UK employment law and HR best practices.
- Minimum Level 5 CIPD qualified is desirable, or demonstrable evidence of strong HR technical capability.
- Strong networking and interpersonal skills, with the ability to quickly build rapport, trust, and influence across all levels.
- Action-oriented, resilient, and conscientious, with the ability to work independently, make decisions within your scope, and manage competing priorities.
Other Things We’re Looking For (Key Criteria)
- Ideally, experience working within a HR operating model utilising Centres of Excellence and matrix structures.
- Excellent communication skills with the confidence to appropriately challenge managers, translate complex initiatives into clear messaging, and adapt your style to different personalities.
- Solid numerical skills and proficiency across Google Suite/MS Office (experience with Oracle Fusion HR information systems is highly advantageous).
- Commercial curiosity about the broader business, a proactive "can-do" approach, and comfort operating with a high degree of ambiguity.
- A genuine passion for people's personal development, growth, and continuous process improvement.
Potential Challenges
- Some travel within the UK to other ITV offices will be required.
- Requires a flexible working style and approach to support cross-divisional needs as required.
Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.
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Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com. Find out more about applying with a disability https://careers.itv.com/blog/joining-itv-with-a-disability.
* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including:
- Flexible working with a range of options to suit everyone
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn - with an opportunity to buy ITV shares
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
More about our benefits https://careers.itv.com/life-at-itv/the-benefits
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