NHS Kent & Medway
People Officer

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Role Overview
The People Officer is responsible for handling a variety of employee relations issues and actively contributing to People projects and OD work.
This position requires proactively advising on complex employment matters. The People Officer offers expert guidance on topics such as disciplinary actions, grievances, and managing absences, helping managers navigate challenging HR cases and ensuring compliance with NHS policies and employment laws.
Along with interpreting and applying People policies, the role includes leading and supporting HR projects aimed at boosting organisational effectiveness and enhancing the employee lifecycle including policy development and process improvements, collaborating with cross-functional teams to achieve positive results, and keeping the People management Team informed about project progress.
Key Responsibilities
- Provide expert advice on a range of employee relations matters such as disciplinary, grievance, and absence management.
- Advise on the interpretation and application of People policies and procedures.
- Stay updated with changes in employment legislation and NHS guidelines, ensuring this knowledge is reflected in advice and project work.
- Support managers in handling complex cases, ensuring compliance with NHS policies and employment law.
- Act as a liaison between staff and management to facilitate effective communication and resolution of HR issues.
- Build and maintain effective working relationships with managers and other stakeholders across the organisation.
- Liaise with external services when needed to obtain relevant information (e.g., occupational health, outsourced transaction HR services).
- Lead and contribute to People and OD projects, which may include areas such as policy development and HR process improvements.
- Collaborate with cross-functional teams to ensure successful project outcomes and monitor project progress and provide regular updates to HR management.
- Deliver training sessions on People topics and employee relations matters to management and staff.
- Support the development and implementation of training programmes related to HR projects.
- Maintain accurate employee relations records and HR databases.
- Analyse HR data to identify trends and provide insights for decision-making.
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Additional Information
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.
Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.


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We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.
We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.
We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.
Contact Information
For further details / informal visits contact:
- Name: Sophie Rimmer
- Job title: Head of People
- Email address: sophie.rimmer2@nhs.net
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