Clarion Events
People Operations Administrator
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People Operations Administrator
£30,000
Putney, London
Hybrid, 3 days per week in the office
6-month FTC to perm
At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our teams.
If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
The Opportunity
This is a key role within the People team, providing operational administration, coordination, and process support across Clarion’s People function. Working closely with the Head of People Operations and wider People team, you will coordinate key People Operations activity across process administration systems, reporting, data requests, and project support, helping to ensure that People information, processes, and communications are accurate, timely, well governed, and aligned with business needs.
Key Responsibilities
People Operations Coordination
- Assist People Administrator as required with administrative processes across the whole employee lifecycle (starters, employee changes, leavers).
- Manage Workday queries, ensuring issues are logged, progressed, resolved, or escalated appropriately.
- Support visa administration processes, coordinating information, documentation, and follow-up with employees, managers, People Partners, and external providers.
- Process People team invoices, ensuring accurate records, approvals, and payment processes are followed.
Systems and Content Ownership
- Coordinate and assist with the People newsletter, including content, design, and publication in collaboration with the relevant People Partners and wider People team.
- Maintain the People I-drive and People Portal, ensuring documents, guidance, and resources are accurate, up to date, well organized, and easy to access.
- Support the creation and coordination of training materials using relevant tools.
- Maintain content governance across People resources, ensuring outdated materials are removed or refreshed.
Data, Reporting, and Process Administration
- Coordinate data requests and analysis for the People team, collating information, checking accuracy, and presenting outputs clearly for stakeholders.
- Maintain trackers, reports, and administrative controls to support effective People Operations governance.
- Ensure People Operations data and process documentation is accurate, organized, and available to support decision-making and audit readiness.
IR35 and Project Support
- Support IR35 administration process, ensuring information is tracked, stakeholders are engaged, and actions are completed in line with agreed timelines.
- Provide administrative coordination for People projects and operational initiatives as required.
Wider People Team Support
- Work collaboratively with the wider People team to ensure operational activity is coordinated, well communicated, and completed to agreed standards.
- Identify opportunities to improve administrative processes, templates, trackers, and ways of working across People Operations.
- Provide wider administrative support to the People team, including ad hoc administrative requests, support for projects, team activity, and other duties as required, including cover during periods of absence.
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Required Skills and Experience
- Previous experience in a People/HR Operations or business operations with experience owning or coordinating operational processes, deadlines, and multiple workstreams.
- Confident in using Workday, Microsoft Office, and reporting tools to manage queries, data, trackers, and documentation.
- Experience maintaining People systems, portals, shared drives, or internal content resources, ensuring information is accurate, current, and well governed.
- Experience coordinating employee-facing content, ideally working with People Partners or internal teams to shape content, messaging, and design.
- Good data coordination and analysis skills, with the ability to collate, check, interpret, and present information clearly.
- Experience supporting operational People processes, which may include project administration, visa administration, and IR35 administration.
- Experience processing invoices and purchase orders with an understanding of accurate records, approvals, and finance processes.
- Strong stakeholder coordination skills, with the ability to work effectively with People Partners, employees, managers, external providers, and wider team members.
- Able to manage confidential information, competing operational priorities, and sensitive requests with accuracy, discretion, and professionalism.
Knowledge, Skills & Behaviours
- High attention to detail, with the ability to self-check work and maintain accuracy across documents, systems, data, and communications.
- Strong planning and prioritisation skills, with the ability to manage competing deadlines and adapt when priorities change.
- Clear, professional, and confident communication style, with the ability to tailor messages for different audiences.
- Proactive and solutions-focused, with the confidence to use initiative and escalate issues appropriately.
- Highly organised and process-minded, with an interest in improving templates, trackers, guidance, and ways of working.
- Professional, discreet, and diplomatic, with the ability to handle confidential information and build trusted working relationships.
- Collaborative and service-focused, with a positive approach to supporting People Partners, employees, managers, and the wider People team.
- Curious and willing to learn, with an interest in developing expertise across People Operations.
About Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)
Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
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Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g., birthday, Eid, Diwali, etc.
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
Our Values
PASSION
We deliver all our events with passion for people, the environment, and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.
CARE
We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers, and the businesses they support. We really get people - everyone is welcome.
IMAGINATION
Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.
TRUST
We trust our skills, people, and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straightforward. You can always rely on us.
Equal Opportunities
We encourage employees to be open and confident and recognize that every member of the team makes a vital contribution.
Clarion embraces equality, diversity, and inclusion and seeks to promote these principles in all of our business activities.
When recruiting new employees or providing opportunities for promotion, we will:
- Recruit, develop, and retain the most talented people, regardless of background, and make the best use of their talents;
- Ensure that no person is unlawfully discriminated against;
- Select the best person for the role based on their skills, qualifications, and abilities.
This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.
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