GoHenry
People Operations Associate
London
Posted about 20 hours ago
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Job Title
GoHenry is the money app giving kids a head start in life as they learn to earn, save, spend and invest – all with parental oversight. Having pioneered a new category in financial education when it launched in 2012, over 2.3 million kids have now learnt money skills with GoHenry.
With the ultimate goal to make every kid smart with money, GoHenry believes the best way to learn is to get hands-on experience with money.
We are looking for an immediately available People Operations Associate for our People team to join our mission. You’ll be responsible for educating the next generation, ensuring their families invest for tomorrow, and mobilising their village to reach shared money goals.
Requirements
- Around 3–5 years’ experience in a People Operations, HR Administration, or HR Coordinator role (or equivalent experience), ideally within a UK-based organisation.
- Hands-on experience with an HRIS platform (HiBob experience is a strong plus) and comfortable learning new systems and tools quickly.
- Working knowledge of UK employment compliance requirements, including right to work checks and background screening.
- Experience drafting and issuing employment documentation, such as offer letters, contracts, and contract amendments.
- Confident coordinating training and learning logistics, from scheduling sessions to tracking completion.
- Strong attention to detail and follow-through — given the sensitive nature of this role, accuracy matters.
- Comfortable working in a small, close-knit team, wearing multiple hats, and managing a varied workload with general guidance rather than close supervision.
- Experience running reports and building dashboards, with a good eye for spotting data inconsistencies.
- A proactive, curious mindset and a genuine interest in improving processes and the team member experience.
- Excellent written and verbal communication skills, with a compassionate and thoughtful approach to sensitive employee matters.
- Comfortable partnering closely with Payroll, Benefits, and senior People Partners on shared priorities.
What matters to us
- Take ownership of your work, ensuring tasks are managed promptly and meet high-quality standards.
- Be relentless in the pursuit of progress — embrace change and actively seek opportunities to optimise our processes.
- Approach challenges or conflict with compassion, curiosity, and as an opportunity to make processes or people better.
- Lead with heart, ensuring communication within the team and across partnerships is delivered thoughtfully.
- If you find it challenging to meet an expectation or need extra support, raise it promptly — we’d rather know early.
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Systems and Employee Lifecycle
- Act as the primary point of contact for employees and contractors across UK onboarding, changes, and offboarding activities, ensuring an excellent experience at every stage.
- Facilitate onboarding activities, such as our UK induction programme, to ensure an exceptional new hire experience.
- Continuously assess and enhance the employee lifecycle experience for team members and managers across systems, procedure, and communications.
- Process and track compliance items related to onboarding, including UK right to work checks and pre-employment background checks.
- Draft and manage employment documentation such as job change letters, and contract amendments, ensuring timely acknowledgment and accurate document storage in HiBob.
- Prepare, issue, and track employment contracts for new hires and job changes, chasing signatures and keeping records up to date.
- Coordinate the set-up and scheduling of training sessions and learning programmes, managing logistics, invites, and completion tracking.
- Coordinate and own life events and birthday gifts for employees.
- Act as a system administrator and vendor partner for Zinc, HiBob, and Emtrain.
- Collaborate cross-functionally and support the Lead People Partner with strategic and ad-hoc initiatives.
- Build and maintain collaborative relationships with our People team (Lead People Partner, Senior People Partner, Senior Payroll Specialist and Compensation & Benefits analyst), as well as Managers, IT, Finance, and Legal.
Reporting & Insights
- Act as the primary point of contact for reporting and insights requests from internal and external partners.
- Support the delivery of people data insights by running reports and creating dashboards in HiBob with accuracy and attention to detail.
- Respond to reporting requests from the People team and business partners, ensuring clarity, timeliness, and alignment with stakeholder needs.
- Help maintain data quality by flagging inconsistencies and assisting with routine audits and clean-up efforts.
- Learn and apply basic automation and process improvement techniques to streamline recurring reporting tasks.
- Contribute to core People processes by providing reporting support and identifying ways to improve the team member data experience.
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Compliance and Risk Efforts
- Conduct regular right to work and pre-employment compliance audits to protect against potential auditing risks, working alongside the Lead People Partner.
- Support ad-hoc efforts such as external audits and operational hygiene projects.
- Review onboarding and job change related compliance materials on a monthly basis to ensure accurate completion by the team member and appropriate capture in HiBob and the employee folder.
- Maintain SOPs and process documentation, regularly ensuring updates are reflected in our documentation.
- Maintain excellent working partnerships with Legal, our People Partners, IT, and Infosec to ensure accuracy of and timely updates to our programmes and processes.
Benefits
- All the essentials you would expect, including a workplace pension plan, 33 days of holiday (including public holidays), and great company events!
Plus:
- GoFlex - Work from Home, Office, or a mix of both
- Your Birthday Day off
- 25 days annual leave, in addition to 8 UK bank holidays
- Excellent Induction & onboarding program with ongoing learning & development throughout your career
- A choice between Bupa Health Cash Plan or Bupa Private Medical
- Death in service – 4x your annual salary from month 1
- Physical and Mental Wellbeing support and platforms for you and your family
- Family-friendly leave policies
- Enhanced maternity leave – 20 weeks full basic pay after 2 years’ service and 26 weeks full basic pay after 3 years’ service
- Paternity leave – 4 weeks full pay after probation
- Salary Sacrifice options
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