Montu UK
People Operations Coordinator
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What is the job?
Ready to be part of a fast-growing business where no two days look the same? We’re looking for a proactive, highly organised and solutions-focused People Operations Coordinator to support our growing teams and help deliver a brilliant employee experience across the business.
This is a hands-on, hybrid role sitting at the heart of our People function. You’ll support the day-to-day delivery of People Operations, working closely with managers and teams across the business. From onboarding and systems administration to employee lifecycle processes, you’ll play an important role in keeping things running smoothly and helping us scale effectively.
You’ll need to be comfortable working at pace, managing changing priorities and using your judgement to find practical solutions. We’re looking for someone who doesn’t just identify a problem, but takes ownership of working through it and getting it resolved.
Experience within healthcare or another regulated environment would be beneficial, but it is not essential. What matters most is your ability to stay organised, think on your feet and deliver accurate, high-quality work in a fast-moving business.
What will you be doing?
- Support the day-to-day running of the People function across the full employee lifecycle
- Coordinate onboarding activities for new starters, ensuring a smooth and organised experience from offer through to induction
- Ensure onboarding documentation, right to work checks, training records and compliance processes are completed accurately and within the required timelines
- Maintain accurate employee records across our HR systems and internal trackers
- Support with People administration, including contract generation, employee changes, probation documentation and offboarding processes
- Act as a first point of contact for employee queries, providing timely, professional and solutions-focused support
- Coordinate People processes, including probation reviews, training records, employee communications and engagement initiatives
- Support managers and the wider People team with administrative and operational requirements
- Maintain People policies, process documents and internal guidance materials
- Support reporting, data tracking and audits to ensure accurate records and strong compliance standards
- Work collaboratively with teams across the business to deliver a positive and efficient employee experience
- Take ownership of operational issues, investigating the cause and identifying practical solutions
- Proactively identify opportunities to improve processes, reduce unnecessary administration and increase operational efficiency as the business grows
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What do you need?
- Previous experience within a People Operations, HR administration or coordination role
- Strong practical problem-solving skills, with the ability to assess an issue, use your judgement and identify workable solutions
- A proactive, solutions-focused mindset and the confidence to take ownership of tasks through to completion
- The ability to work effectively in a fast-paced and evolving environment where priorities can change quickly
- Excellent organisation and attention to detail, with the ability to manage multiple competing priorities
- Strong administrative and coordination skills with excellent follow-through
- Clear and professional written and verbal communication skills
- A calm, approachable and responsive manner when supporting employees and managers
- The confidence to work independently while knowing when to seek guidance or escalate an issue
- The ability to handle confidential and sensitive information appropriately
- Confidence using HR systems and maintaining accurate employee data
- Experience using HiBob would be advantageous, but is not essential
- Experience within healthcare or another regulated, high-growth environment would be beneficial, but is not essential
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What we offer:
- Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year three) + 8 bank holidays
- Pension Matching: Up to 5% employer matching contributions
- Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, private healthcare and more
- Growth Opportunities: Collaborate across teams with support to grow your skills and impact
- Enhanced Maternity & Paternity Leave
About Us
Montu is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.
As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.
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