Employee Lifecycle & Documentation

• Every document that marks a change in someone's employment - starting, changing role, going on leave, leaving - will sit with you.
• You will own getting the information right and getting the documents out on time.
• Over time, you'll progressively turn one-off drafting into generated, review-and-send workflows.

Examples of the ground this covers:

• New starter setup, from paperwork through to BambooHR entry and induction as well as salary review letters, maternity/paternity and flexible working paperwork, and leaver documentation.

HR Systems & Data Integrity

• Own the accuracy and structure of our data in BambooHR, treating it as the single source of truth rather than a system that gets updated when someone remembers to.
• Building the reconciliation and validation habits (ideally automated ones) that catch differences before they become a problem.
• Own the relationship with our system vendors and continually explore their fit to our requirements.

Employee Relations & Casework

• Support employee relations casework, ensuring that issues get resolved in a timely and compliant manner.
• Coordinating investigation, disciplinary and grievance meetings and managing the relationship with Croner, ACAS and legal advisers.

Absence & Occupational Health

• Responsible for the operational monitoring and action associated with absence management.
• Running the rolling 365-day trigger report and flagging threshold breaches proactively with managers.
• Coordinating OH referrals, DSE assessments and the resulting actions.

Compliance, Policies & Records

• Responsible for completing pre-employment checks and ensuring the data is stored and logged accurately.
• Own the lifecycle of our policy and document library, so what's live is always current, correctly branded and compliant.

Examples include:

• Right to work and DBS checks tracked to completion, not just initiated.
• Training records and policy acknowledgements kept current.
• Updating our handbook and contracts to align with latest legislation.

Reporting & Insight

• Own the pipeline from raw HR data to insights for our monthly HR Board report.
• Populating the monthly KPI dashboard from source data rather than manual re-entry.
• Assembling the board report data pack ready for analysis and commentary.

Meetings, Projects & General Support

• Keep the operational cadence of the wider People function moving.
• Coordinating diaries across managers, advisers and stakeholders.
• Circulating agendas and turning meetings into tracked actions and owners.
• Maintaining project plans and trackers across active workstreams.

Qualifications:

This role is suitable for someone early in their People career who wants to own real operational responsibility fast, and who gets energy from process, tech and seeing the impact of their work. We're weighting this role in favour of high judgement, curiosity and a ‘product builder's’ instinct over a long HR track record. If you're excited about transforming an HR operating model to reflect automation and AI enablement, that's exactly the profile we're looking for.

What You'll Bring:

• Experience in HR, People Ops, recruitment or another detail-heavy administrative role.
• A genuine curiosity about AI and automation, and the initiative to go and try things without waiting to be told or shown.
• Strong organisational skills and attention to detail.
• Comfort handling sensitive, confidential information with discretion.
• Clear, professional written communication.
• Working confidence with an HRIS (we use BambooHR) and everyday comfort with spreadsheets and data.
• The self-direction and discipline to manage a high volume of deadline-driven work independently.

Desirable

• Exposure to UK employment and compliance processes.
• Hands-on experience with automation or AI tools.
• CIPD Level 3 (or working towards), or an equivalent HR/People foundation.
• Experience pulling together reporting or dashboards from operational data.

What We Offer

At Fixatex, we believe great work deserves great rewards. You can expect:

• Competitive salary based on experience
• Private healthcare contribution
• 25 days annual leave plus bank holidays (pro-rated)
• Supportive sick pay and wellbeing policies
• Ongoing training and development in our purpose-built training centre
• Clear progression opportunities
• A genuine team environment where everyone’s input matters
• A supportive workplace that recognises the need for flexibility
• Regular team events and celebrations
• £1000 employee referral scheme

Our Values

We’re proud of the culture we’ve built and are looking for people who live by our values:

• Care like it’s family
• Ownership at every level
• One team with integrity
• Keep raising the bar

We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.