People Operations Director

West London | Hybrid – 3 days per week in the office

We are partnering with a well-known business based in West London to appoint a People Operations Director.

This is a senior leadership opportunity with a broad remit across People Operations, Shared Services, Reward, Payroll and People Analytics.

Sitting on the People Leadership Team and partnering closely with senior leadership, you will be responsible for evolving the People operating model and ensuring the organisation has scalable, efficient and employee-focused services to support its continued development.

Key responsibilities will include:

• Shape and modernise how People services are delivered across the business, creating a simpler, more joined-up experience for employees and managers.
• Lead a broad programme of People transformation, identifying opportunities to streamline processes, improve ways of working and make better use of technology, automation and AI.
• Oversee a portfolio of specialist People functions, including reward, payroll, mobility and HR systems, ensuring they operate effectively across an international organisation.
• Turn People data into meaningful business insight, giving senior leaders better visibility of workforce trends and supporting more informed decision-making.
• Build capability across the People Services function, developing high-performing teams, strengthening accountability and creating a culture of continuous improvement.