People Operations Lead

We are looking for an experienced, proactive and highly organised People Operations Lead to lead the delivery of exceptional People & Culture services across Ravensbourne University.

Across higher education and beyond, organisations are being challenged to think differently, work differently and embrace new possibilities. At Ravensbourne University London, we're responding with ambition, creativity and a bold vision for the future of work.

We're not simply recruiting into a vacancy. We're building a new People & Culture team that will shape organisational culture, influence strategic decision-making, support leaders through change and create exceptional experiences for our people.

This is a unique opportunity to join us at a transformational moment. With a new People Strategy, an evolving organisational vision and a commitment to putting people at the heart of everything we do, we're looking for experienced HR professionals who are ready to make a genuine impact.

As a key member of the People & Culture team, you will work closely with colleagues across the University, providing expertise, leadership and continuous improvement to help create an outstanding employee experience.

Responsibilities

As People Operations Lead, you will:

• Lead and develop a high-performing People Operations team.
• Oversee recruitment administration, onboarding, contracts, employee changes and leaver processes.
• Manage payroll preparation and quality assurance activities.
• Ensure compliance with employment legislation, Right to Work requirements, UKVI sponsorship, safeguarding and DBS obligations.
• Lead employee benefits administration and workforce data management.
• Oversee reporting, statutory returns and management information, including HESA submissions.
• Partner with Finance, Payroll, IT and People colleagues to improve systems, processes and service delivery.
• Drive continuous improvement through technology, automation and best practice.