Frazer Jones
People Operations Manager
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Frazer Jones is supporting an established organisation in the search for an experienced People Operations Manager to join their team in Bath.
This is a fantastic opportunity for a proactive HR professional who enjoys balancing operational excellence with strategic people initiatives. You'll lead a small team, oversee the day-to-day delivery of people services, and work closely with leaders across the business to ensure a positive and high-performing employee experience.
The Opportunity
As People Operations Manager, you'll be responsible for ensuring the people function operates effectively, efficiently, and in line with business objectives. You'll play a key role in supporting managers, developing processes, and driving continuous improvement across the employee lifecycle.
Key Responsibilities
- Leading and developing a small People team, ensuring excellent service delivery
- Providing expert guidance and support to managers on employee-related matters
- Overseeing recruitment activity, from workforce planning through to onboarding
- Managing employee relations matters and supporting complex casework
- Driving improvements across people processes, systems, and policies
- Supporting talent development, performance management, and succession planning initiatives
- Assisting with organisational change projects and workforce planning activities
- Supporting compensation, benefits, and benchmarking exercises
- Ensuring compliance with employment legislation and internal governance requirements
- Producing and analysing people data to support decision-making and identify trends
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About You
We're looking for an experienced HR professional who combines strong operational knowledge with a collaborative and solutions-focused approach.
You'll ideally bring:
- Previous experience in a People Operations or HR Manager role
- CIPD Level 5 qualification or equivalent practical experience
- Strong knowledge of employment law and HR best practice
- Experience managing employee relations matters from start to finish
- A track record of improving processes and enhancing service delivery
- Experience leading, coaching, or developing team members
- The confidence to build relationships and influence stakeholders at all levels
- Strong organisational skills with the ability to manage multiple priorities
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What's on Offer?
- A varied and influential role with genuine scope to make an impact
- The opportunity to lead and enhance people operations across the organisation
- Exposure to senior leadership and wider business initiatives
- A supportive environment where your expertise will be valued
- Long-term career opportunity within an established organisation
If you’re an experienced People Operations leader looking for your next move and want to work for an organisation where you can make an impact, please get in touch for more information and to apply.
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