Policy & Documentation

• Reviewing and updating the employee handbook and HR policies in line with relevant legislation and best practice
• Maintaining contracts of employment, offer letters and other employee-facing documents
• Updating processes, procedures and other documents to best practice levels

Employee Relations

• Managing disciplinary and grievance processes and supporting people through the process.
• Intervening and managing difficult situations, for instance, acting as a mediator
• Conducting exit interviews and compiling and sharing feedback that can be used to improve our people strategy

Leave & Absence

• Ensuring that employee absences are managed effectively
• Managing employee leave policies and procedures

Compliance Essentials

• Conducting right to work and reference checks
• Managing statutory health & safety compliance (DSE assessments, risk assessments)
• Advising and assisting the company’s data protection responsibilities
• Providing guidance to leaders on off-payroll working (IR35)

Benefits & Reward

• Managing the relationship between the company and its pension provider
• Experience with pensions administration and governance and auto-enrolment compliance
• Conducting the annual salary review and benchmarking exercise
• Managing and implementing changes to employee benefits programmes
• Working with colleagues to manage the payroll process

Engagement & Culture

• Running monthly team pulse surveys, identifying themes and recommending practical actions to strengthen engagement and culture.

Systems

• Maintaining accurate employee records and workflows in CharlieHR
• Making effective use of the Peninsula HR subscription for advice, templates and compliance support

Projects

• Leading or supporting ad hoc people-related projects that improve employee experience, management capability, compliance or operational effectiveness

What Success Looks Like

Within your first year, LeadDev has a clear and prioritised people plan. Managers and team members know where to go for support on policies, contracts and best practice. People matters are not only fully compliant, but continually improving, with progress measured through feedback, pulse surveys and delivery of agreed priorities.

What We Are Looking For

Essential

• A strong generalist background in HR or People Operations, ideally developed in a small or scaling business
• Strong working knowledge of UK employment law and best practice
• A track record of managing effective recruitment and onboarding from initial brief through to a new team member's integration and early retention
• Confidence guiding managers through goal-setting, probation reviews, performance management and difficult conversations
• Excellent relationship-building skills, comfortable working with both team members and senior management
• Highly organised, with strong attention to detail and follow-through on documentation and processes
• Discreet and trustworthy, able to handle sensitive and confidential matters with judgement
• Confident working independently in a remote-first, flexible role
• Excellent written and verbal communication skills
• Track record of identifying and driving through improvements to HR practice, not just administering existing processes
• Demonstrated ability to build a case for change and get buy-in from senior stakeholders

Desirable

• CIPD qualification (or working towards)
• Experience with pensions administration and governance
• Confidence in running salary benchmarking or annual review processes
• Prior experience supporting fast-growing SMEs, ideally within an events, publishing or media business
• Experience succeeding in a part-time role while managing multiple priorities

About You

You are warm, approachable, and you genuinely enjoy supporting others. You bring the rigour and organisation needed to ensure that commitments, documentation and follow-up do not fall through the cracks. You are equally comfortable checking in informally with a team member and advising a manager through a tricky performance conversation. You can manage the detail of a probation review as well as stepping back to ask whether our wider approach is right. You are pragmatic: you know when a process must be followed and when a lighter touch better suits a small, informal team. You like working with real autonomy and you're ambitious for LeadDev's people function, not just diligent about it. You don't wait to be asked before researching a better way to do something or flagging a change in the law that affects us - you bring it to the table with a plan. You're excited by the idea of shaping people practices in a growing business rather than simply maintaining an already-established function.

Refer to People Operations Manager for full details about the role and to apply.