DPS Group Global
People Operations Partner
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People Operations Partner – Kerry
The successful HR Business Partner will report to the People Partner Cluster Lead and will work closely with other HR Operations teams, across the broader HR function and directly with the business. Qualified with a Bachelor Degree or equivalent would be desirable.
- Is responsible for resolving employee relations issues, support and advise leaders on HR-related matters & policies.
- Is responsible for the delivery of Case Management (i.e. underperformance, disciplinary, grievance and sickness absence), business changes, in-country projects, and cyclical HR processes on behalf of Global HR Business Partners and Centres of Excellence in addition to providing support for employee relations queries.
- Is responsible for delivering a legally compliant HR service in line with identified needs.
- Is responsible for providing data and insights on the volume of activity, trends, issues, concerns, and success stories.
- Is responsible for providing multi country case management support to employees and managers which have been escalated by the HR Service Delivery Team.
- Will provide Ireland policy expertise and HR generalist knowledge to support and educate leaders, managers, and associates on all People topics. People Operations Specialists support all customer groups and enable the delivery of all life cycle events.
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Responsibilities
- Provide solutions to resolve case management queries escalated from the Service Delivery Team
- Provide advice, guidance and support to managers and employees on case management issues (i.e. underperformance, disciplinary, crossborder, grievance and sickness absence) and policy interpretation
- Identify and analyse legal and compliance risks in employment situations and partner with the HR Business Partner & Employee Relations team to mitigate accordingly
Execution of Business Change Projects:
- Collaborate with Subject Matter Experts and HR Business Partners to deliver end-to-end business change projects (for example- business restructure)
- Work closely with broader HR Project teams to deliver in-country project work
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Delivery of Cyclical HR Processes:
- Collaborate with HR Business Partners and Centres of Excellence to execute and deliver cyclical HR processes (e.g. talent, performance and reward cycles)
- Execute activity on behalf of Centres of Excellence teams for processes that are outside of the scope of services provided by the Shared Service Centre
Ways of Working:
- Collaborate with Legal, Ethics & Compliance, HR Business Partners and Centres of Excellence to provide the appropriate level of support required
- Work supportively and collaboratively with other teams across HR
- Maintain a proactive approach, taking the initiative and managing self effectively
Arcadis is an Equal Opportunities Employer.
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