Dwelly
People Ops Administrator
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About Dwelly
Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.
We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations
Position Summary
We're looking for a highly organised, detail-focused People Ops Administrator to join our People Operations team. This is a hands-on role at the heart of the employee lifecycle — you'll support everything from contracts and visas to onboarding, and maintaining our HRIS data. You'll bring 2-3 years of People Ops or HR admin experience, ideally with UK employment experience, HiBob, Deel. You are well organized, you love things to be in order and have a strong attention to detail.
Key Responsibilities
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Contracts & visas
- Drafting employment contracts, offer letters, and contract amendments accurately and on time, using approved templates.
- Supporting visa and right-to-work processes for new and existing employees, including gathering documentation and liaising with immigration advisors as needed.
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Onboarding administration & employee experience
- Preparing new joiner packs and ensuring all onboarding materials are ready ahead of each start date.
- Ordering and organising new joiner swag and welcome items.
- Coordinating logistics for a new joiner's first day and first week (equipment, desk setup, welcome communications) alongside IT and other teams.
- Acting as a friendly first point of contact for new joiners' admin questions during onboarding, and throughout the employee’s journey at Dwelly.
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- HRIS administration
- Ensuring contracts, and all employees documents are in order, filed correctly and consistently.
- Collating and cleaning employee data to ensure accuracy and consistency across HiBob and Deel.
- Post M&A importing of newly acquired agency staff onto Hibob, and other HR systems.
- Administrating employee changes on Hibob and Deel.
- Adding new joiners to HiBob and other HR systems and maintaining accurate, up-to-date employee records throughout the employee lifecycle.
Qualifications and Preferred Background
- 2-3 years' experience in a People Ops, HR administration, or similarly detail-oriented People/HR admin role with UK contract/terms experience.
- Hands-on experience with HiBob and Deel (nice to have but not essential)
- A genuine passion for employee experience — you naturally think about how a process feels from the employee's side, not just whether it's done.
- Excellent attention to detail, particularly when working with contracts, personal data, and documentation.
- Strong organisational skills and the ability to manage multiple tasks and deadlines at once.
- A proactive, helpful attitude and comfort communicating with people at all levels.
- Good working knowledge of Google Workspace, Claude, and any other tech platforms.
- Trustworthy and discreet when handling confidential and sensitive information.
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Compensation and Benefits
- Location: Remote (UK) with travel from time to time to the London office.
- Competitive salary with the potential for equity options based on performance, recognising exceptional contributions to our integration success.
What is it like being a Dwell-er?
Feel free to check out Dwelly Core Principles. That’s about what we believe in, how we operate and make decisions.
What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.
This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”.
- Customer obsession rather than competitive focus
- Passion for invention
- Operational excellence
- Long-term thinking
By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.
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