People Partner

People Advisory Support (Employee Relations):

• Act as the go-to person on all employee relations (ER) and individual matters, providing on the spot advice and signposting to additional support where needed (performance improvement plans – formal and informal, grievances, disciplinaries, flexible working requests to name a few) acting as a trusted partner to employees and management, fostering a positive and inclusive work environment.
• Coordinate the execution of DSAR requests working closely with IT to confirm the search parameters and ensuring all requests are met in a timely and compliant fashion. We will provide training in this area.
• Escalate any high-risk ER matters to the UK Senior People Partner.
• Support Senior People Partners in the UK with the coordination of ER case management. Practically this means attending meetings to take notes, and managing an ER case tracker, extracting key metrics and insights to enhance our understanding of ER cases.
• Lead or support on restructures, redundancies and TUPE projects.
• Ensure there is a safe space for colleagues to confidentially share concerns, support them in resolving issues early, and in doing so, mitigate the creation of formal ER issues where possible.
• Draw on specialist expertise from our external legal counsel (Halborns) and the Senior People Partners and support on the upskilling of managers across the client groups to be more self-sufficient, when managing people related matters.

People Operations:

• Partner with the UK Group and regionally specific People Operations to ensure seamless delivery of HR processes and group standards into the client groups.
• Be an advocate for our HRIS (Work Day) and ensure that managers and employees are utilising the self-service functionality – this will include coaching and training on certain Work Day processes, as well as signposting managers and employees to training guides and how to videos on our internal intranet, Huddle.
• Ensure that Work Day data for your business areas is accurate.

Onboarding:

• Manage and coordinate the delivery of the People section of Hello, our onboarding programme in the UK for all new joiners.
• Act as ongoing point of contact for new joiners in the UK in their first 3 months.
• Provide guidance to new joiners on their three-month probation review including training, documents and coaching. Be a point of contact to support any emerging poor performance issues during probation for both employees and managers.

Wellbeing, Diversity + Inclusion:

• Support the UK Senior People Partner with driving initiatives aimed at enhancing employee wellbeing including our Self Space 1;1 therapy programme and regular workshops.
• Play a key role in the coordination and logistics of local DE&I plans, including helping to set up regular ELNs (Employee Led Networks) meetings and other events aimed at building our employee culture.

People Projects + Other Tasks:

• Take a leading role in delivering against M+C Group initiative’s that will have an impact in key strategic priority areas such as DE+I or Wellbeing.
• Take ownership in either the delivery or supporting the delivery of projects for your business areas. Projects to be agreed with the UK Senior People Partner.
• Naturally as with all roles there will be some administrative aspect to this role. Typically, we’d expect this role to coordinate and see through tasks such as raising PO’s, insuring inter-company cross-charges for external invoices e.g. legal fees, occupational health referrals and so on.

About You:

Given the impact this role will have on the People offering across our Shared Services function and UK Specialism teams, we're looking for someone with a stellar mix of relevant experience and skills.

What you'll bring:

Credible, Commercial People Partner:

• Demonstrable experience of designing and delivering a People plan that supports key business priorities and metric and delivers change. You will have significant experience in a People Partner or related role where you have driven material change and impact to your client group or business.
• Ideally, you have worked within a fast-paced organisation and supported a business through transformation. Ideally, you will have worked in communications, media, professional services or technology industry so you understand how to hit the ground running and can share progressive HR best practice - although this is not essential.
• Prior experience working amid commercial pressures a business and its clients are facing and adapting plans with agility to support that.
• Ability to build trusted relationships and demonstrate expertise across a broad spectrum of technical HR topics including Employee Relations, Talent Development, Reward, DE+I and People Operations.
• Skilled at using your voice and insight in a compelling way to influence and drive forward progress. Comfortable leveraging business financials, data, and insight to add weight to discussions.

Collaborative Thinker + Operator:

• A track record of delivering impact in a complex, global and matrix organization.
• Collaborative and adept at navigating the complexity and ambiguity inherent in operating across different markets with varying local customs and legal frameworks, and across a variety of different teams in other regions.

Quality Communicator:

• An eye for precision and acute attention to detail in all communications.
• You can distill ambiguous ideas and thoughts into succinct, clear, and beautiful communications, and articulate proposals and narratives that create clarity and understanding for the reader and audience.
• Highly skilled on PowerPoint, Excel and Word, your business copy is elegant and engaging and you're comfortable with presentations with an appetite to be a fabulous facilitator.

Exceptional at Delivering Change:

• Delivery is enabled by the ease at which you plan in detail and anticipate the work required.
• You are meticulous in carving out a clear pathway for progress whilst being agile and responsive to changes and blockers on the way.
• You are diligent in reporting on progress and outcomes, and work tirelessly to keep everyone fully up to speed and engaged and ensure nobody gets left behind.

Resilient Multi-Tasker:

• You enjoy the challenge of juggling several projects and challenges at the same time and can identify priorities and switch focus with ease.
• No task is too big or too small, and you will willingly roll your sleeves up to immerse in what needs to be done to create the right People experience.
• You work well under pressure, remaining focused and tenacious, and thrive in a fast-paced, environment.

WHAT YOU'LL GET:

For the