Village Hotels
People Partner - North West
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The Role Outline: Your Week at a Glance
As our Regional People Partner (covering the North West), you are the commercial and cultural anchor for approximately eight properties. This is a true hybrid role requiring you to manage complex Employee Relations remotely, while also hitting the road, staying overnight, and looking your General Managers in the eye to drive genuine engagement, challenge their assumptions, and implement change that actually sticks.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.
How the Village Thrives
We live our culture through four simple commitments:
- We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
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Your Territory: What You Will Actually Be Doing
As our Regional People Partner, you are the engine of our people strategy. We trust you to handle:
- The Road Warrior Reality: Managing a region of eight hotels. You will balance home working with vital on-site visits (minimum one visit per hotel each month), requiring regular overnight stays to truly understand the pulse of your locations.
- The Strategic Coach: Acting as the ultimate commercial partner to your General Managers. You will navigate their operational defensiveness to proactively drive employee satisfaction, retention, and succession planning without simply telling them what they want to hear.
- The ER Expert: Taking absolute ownership of complex Employee Relations. You will use your CIPD Level 5 and sharp employment law knowledge to provide impartial, pragmatic advice that protects both the business and our people.
- The Culture Driver: Implementing change that adds actual value. You will move past transactional HR to ensure our recruitment, reward, and learning strategies are living and breathing on the hotel floor.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your region and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.
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Selling Our Benefits
- Health & Wellbeing: Complimentary full leisure club membership for you and a friend (worth £1500 annually), a monthly well-being programme, and an Employee Assistance Programme.
- Hotel Stays: Discounted stays from £35 based on two sharing, plus a Holiday Purchase scheme.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
- Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed.
- Development & Culture: Regular team events with our BIG People days, an exciting training platform with gamified learning, and excellent Reward and Recognition schemes.
Think You Have Got the Right Energy?
We are not looking for perfect CVs, we are looking for resilient leaders. If you are CIPD Level 5 qualified, possess a highly autonomous mindset, and have the drive to manage a fast-paced region impartially, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love the reality of regional HR, and let's see if our energies align.
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