Carter Jonas
People & Performance Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
People and Performance Manager
We're looking for an experienced, commercially minded People and Performance Manager to join our People team in Peterborough.
This is an exciting opportunity for a strategic HR professional who thrives on building strong relationships, driving positive change and influencing business performance through people. Working closely with the Head of People Operations, Partners, Managing Partners and senior leaders, you'll play a key role in delivering an outstanding people experience across the Firm.
You'll act as a trusted adviser to leaders, providing expert guidance on employee relations, performance management, organisational development and workforce planning. Beyond supporting day-to-day people matters, you'll have the opportunity to shape and deliver initiatives that strengthen engagement, develop talent, champion inclusion and wellbeing, and foster a culture of continuous improvement and high performance.
Leading and developing a dedicated People Operations team, you'll help ensure our people practices not only support our employees but also contribute to the Firm's wider strategic objectives.
Main Tasks
- Lead, coach and develop the People Administrator and People Advisor, ensuring a high-quality and consistent People service across the Firm.
- Drive People Operations projects that enhance processes, improve the employee experience and support business growth.
- Support the implementation and governance of Innovation Boards, helping people-focused initiatives move from idea to impact.
- Lead our Equality, Diversity & Inclusion (EDI) and wellbeing strategies, working closely with colleagues across the business to deliver meaningful and lasting change.
- Partner with the People and Performance Director to deliver employee engagement initiatives, analyse feedback and strengthen employee voice.
- Work with Managing Partners and leadership teams to create people plans that align with business priorities and workforce needs.
- Act as a trusted adviser on complex employee relations matters, providing pragmatic and commercially focused solutions.
- Coach managers and leaders on performance management, accountability, feedback and employee development.
- Collaborate with the Talent Development team on succession planning, leadership development and talent retention initiatives.
- Lead and support organisational change projects, helping teams navigate change successfully and effectively.
- Analyse people data and HR metrics to identify trends, risks and opportunities, providing insights that drive informed decision-making.
- Work closely with Reward & Benefits colleagues to support reward processes, pay reviews and retention strategies.
- Build strong relationships throughout the Firm, ensuring a collaborative and consistent approach to people matters.
- Ensure compliance with employment legislation, HR best practice and internal policies.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What will it take to be successful?
You'll be a confident and credible HR professional who enjoys partnering with senior stakeholders and making a real impact through people.
You'll also bring:
- Level 7 CIPD qualification or equivalent professional experience.
- Significant generalist HR experience, including complex employee relations, policy application and process improvement.
- Strong knowledge of employment law, HR best practice and risk management.
- Proven experience influencing, coaching and advising senior leaders and stakeholders.
- Experience managing and developing team members to deliver exceptional internal service.
- A commercial mindset with the ability to translate business priorities into practical people solutions.
- Strong analytical skills, with experience using people data and metrics to inform decisions and recommendations.
- Experience using HR systems and digital tools to enhance service delivery and efficiency.
- Excellent communication and stakeholder management skills.
- Strong organisational skills with the ability to manage competing priorities effectively.
- A proactive, solutions-focused approach and commitment to continuous improvement.
- The ability to build trusted relationships across all levels of an organisation.
- Professionalism, resilience and discretion when managing sensitive situations.
- A passion for creating an inclusive, engaging and high-performing workplace culture.
Why choose us?
We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.
As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About us
Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.
Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.
We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.
Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.
Our values
- Approachable – We treat every relationship with respect, integrity, and warmth
- Effective – We do what we say we will, we do it well and we are accountable
- Ambitious – We are ambitious for our clients and for our firm
We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:
- Communication - Ensures effective, clear, and relevant communications in support of business objectives
- People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
- Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
- Use of Technology - Modern, Agile, Digital Employee
- Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
- Personal Effectiveness & Productivity - Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills