Northern Powergrid
People Services Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Do you want to help power your career and be part of an evolving energy industry?
An exciting opportunity has arisen for an enthusiastic Administrator to join our People Services Team.
As a dedicated Administrator you will deliver timely, efficient and effective first line administrative services across the Hire to Retire processes.
Along with a competitive salary between £25,933 and £26,617, we also offer great benefits such as:
- 25 days holiday rising with tenure plus bank holidays
- Enrolment into our pension scheme
We’re excited to hear from candidates with a passion for our company and the energy industry and a desire to succeed. Apply now and we will be in touch.
Key Responsibilities
- Act as a first point of contact and respond to all enquiries in line with Service Level Agreements, ensuring delivery of a 10/10 customer experience
- Provide high quality and consistent administration support to all colleagues across the Hire to Retire processes, supporting various functions when workloads fluctuate.
- Escalating queries where necessary to ensure a full resolution and response to colleagues or line managers
- Process all transactions in line with Payroll deadlines and with agreed policies and procedures, ensuring adherence to delegations of authority
- Maintain colleague records, both paper-based and electronic (within the HCM system) ensuring records are up to date and accurate
- Support the wider People Services Team with implementing any improvement ideas
- Communicate progress on workflow requests through timely and accurate updates to workflow tracker information.
- Have a good understanding of GDPR; ensuring customer confidentiality is adhered to at all times.
- Promote a clear desk policy within the team ensuring customer data is stored securely and confidentiality is maintained at all times.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Competencies
- Hold exceptional customer service skills
- Be proficient in the use of MS Office, particularly with Mail Merges.
- Attention to detail with the ability to work accurately and maintain data integrity
- Well organised.
- Experience of dealing with sensitive data
- Excellent administrative skills with the ability to prioritise work in line with customer demand and to agreed Service Levels
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience & Qualifications
Essential Qualifications and Experience:
- Minimum qualification of 5 GCSEs A-C or equivalent
Desirable Qualifications and Experience:
- Ideally experience of working in an HR transactional and/or Shared Services environment.
- Have a working knowledge of Oracle HCM (HR/Payroll system) and/or other HR/Payroll systems.
Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.
Date Posted: 14/09/2026
Closing Date: 28/09/2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London